ACE - Assistant Conductor
Keolis America Inc
ACE - Assistant Conductor
Job Category: Operations
Full-Time
On-site
Manassas, VA 20110, USA +1 more locations
Job Details
Excellent customer service skills, interpersonal and communication
Comply with all related safety rules and procedures and report all hazards as required
Attend and participate in all assigned training
Resolve minor customer disputes/complaints on board the train with calm professionalism, including fare enforcement
Effective and timely communication of relevant issues to passengers using both in person and public address system announcements
Assist the conductor and the engineer in the inspection and basic troubleshooting of mechanical systems of rail equipment
Assist the Conductor in submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects
Comply with all operational and code of conduct rules/policies
Submit to and pass periodic medical examinations as well as random drug and alcohol screenings
Must pass yearly operational rules exams
Must be able to pass a conductor promotion exam
Satisfactory attendance and safe work record
Must understand and comply with Keolis's Uniform & Grooming Standards when engaged in performing passenger service
Other duties as assigned
Prior work experience exhibiting responsibility, initiative, and other leadership characteristics
Customer service experience preferred
Qualifications
Behaviors: Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Licenses & Certifications: Required Class 1 Cert Conductor
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 4 days ago
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