Sales and Service Technician

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto-service sales, Bridgestone Retail Operations is a major retail organization. Job Category Retail Position Summary The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required. Pay Range $16.00 - $23.90 Responsibilities Hybrid Role: Customer service, sales, and customer issue resolution (75%); Basic vehicle service tasks, oil, tires, and fluids (25%); Store operations, opening/closing, inventory, displays – as needed. Growth and career development role: May assist Manager or act as Manager-On-Duty in certain circumstances or to support development. Learn all aspects of store operations and flex between front/back shop tasks. Minimum Qualifications High School Diploma or equivalent. Valid automobile driver's license. Customer service and career growth mindset. Ability to learn and perform basic vehicle service tasks. Ability to learn and operate store systems. Preferred Qualifications 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate. Previous consumer retail sales experience. Previous automotive experience a plus. Previous management/supervisory experience a plus. Benefits Medical, Dental and Vision – Starting day 1 for all teammates. Paid vacation and holidays. On-the-job training and company-funded ASE certifications. Flexible work schedule. 401(k) match. On-demand pay (daily pay) program available. A supportive and engaging onboarding experience to ensure a smooth transition into the team. The opportunity to develop and grow, through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic and challenging work environment. Agility and work/life effectiveness and your long-term well-being. A diverse and inclusive team. Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. #J-18808-Ljbffr Bridgestone Americas, Inc.