Senior Desktop Support Engineer | L2 Incident Resolution
Tata Consultancy Services Limited
An IT consulting firm is seeking a Mid-Senior level professional for Tier 2 support in Glen Burnie, MD. This role requires excellent communication skills and the ability to troubleshoot software and hardware issues. Responsibilities include managing tickets, resolving incidents, and escalating complex problems to Tier 3. Ideal candidates will have experience in software installations and familiarity with remote support tools. This is a full-time position offering competitive compensation. #J-18808-Ljbffr Tata Consultancy Services Limited
- ...L2 Desktop Support EngineerLocation: Kansas City, MO/ Glenburnie, MDDuration... ...issues, and resolving incidents that cannot be resolved by... ...customer and the Product & Engineering team and operates as a second... ...records of work performed, and resolution details.Maintain and...SuggestedRemote workWeekend work
- ...provide system administration support for a large, complex... .... The role supports system engineering requests by delivering solutions... ...for ensuring server and desktop configurations are optimized... ...information is readily available for incident resolution. Communicating with...Senior
- We are seeking an experienced Senior IT Administrator to manage day-to-day IT operations... ...secure, reliable, high-quality IT support across Windows and Mac environments.... ...quality IT service desk support with timely resolution of incidents and requests. Monitor service desk...SeniorWork at office
$92.3k - $166.85k
...the forefront in Security Engineering, Computer Network Operations... ...Upskilling, Education and Training Support, Parental Paid Leave, and... ...optimizing server and desktop configurations to support... ...information is readily available for incident resolution.Communicating with users...SeniorFull timeLocal areaImmediate startFlexible hours$200k - $270k
...Senior Legal Counsel Job Locations US-VA-Arlington... ...serve as Senior Legal Counsel supporting the Mid-Atlantic Division (Washington... ...avoidance, and dispute resolution, risk management, compliance,... ...with Safety on OSHA compliance, incident response, and postincident...SeniorContract workFor contractorsFor subcontractorWork at office- ...performing daily system administration and O&M support activities in support of a complex... ...position entails supporting system engineering requests to meet operational needs, as... ...is readily available to assist with incident resolution.· Providing technical assistance to companion...Senior
- ...clients, is seeking a full-time Senior Information Systems Security Officer (ISSO) to support the government customer located... ...risk-based decision-making, incident response coordination, continuous... ..., workload planning, and resolution of programmatic issues affecting...SeniorFull timeContract workFor contractors
- ...The Senior or Principal Linux Engineer will serve as the senior technical authority for the enterprise Linux... ...role will lead day-to-day Linux support while driving best practices in system... ...security hardening, patch management, and resolution of complex field issues...SeniorFull time
- Skyline Technology Solutions, Llc is seeking a Junior Systems Engineer to support a fast-paced video operations environment in Glen Burnie, MD. You will troubleshoot incidents, configure Linux-based applications, deploy systems, and automate processes to improve operations...
- ...Senior Help Desk TechnicianEmployment Type: Full TimeCGS seeks a... ...1 & 2 Help Desk (PC Assist) support services to end users consisting... ...utilizing ITILCreation of Incident work-log entriesAccurately answer... ...inventories such as laptops, desktops, tablet PCs, printers, MFPs'...SeniorFor contractorsWork at office
- ...Job DescriptionJob Description Senior Help Desk Technician II... ...1 & 2 Help Desk (PC Assist) support services to end users consisting... ...utilizing ITIL - Creation of Incident work-log entries - Accurately... ...inventories such as laptops, desktops, tablet PCs, printers, MFPs’...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
- ..., Intune, and M365, manage endpoints on Windows and macOS, and support network services including VPN and firewall configurations. You... ...and document SOPs while maintaining HIPAA-aligned security and incident response. On-call duties are required. #J-18808-Ljbffr SMART Pain...Senior
- ...will provide advanced technical support to enterprise users by... ...resolving hardware, software, desktop, and cloud infrastructure issues... ..., and follow up on help desk incidents involving cloud infrastructure... ...ownership through resolution. Install, configure, and support...Full timeRemote workWorldwideMonday to FridayShift work
- ...Overview We are seeking a reliable and customer-focused Desktop support engineer to provide onsite technical support for Operations... ...impacting site operations Escalate complex issues when resolution steps are unclear or require higher-level intervention...Rotating shift
$73k - $82k
...chat, or ticketing systems Log and track support requests using help desk ticketing... ...records/tickets of support interactions and resolutions. Contribute to knowledge base articles... ...procedures. Report potential security incidents or breaches to appropriate teams or team...Monday to FridayFlexible hoursShift work- ...Annapolis Junction, MD or Sterling, VA Position Overview DAn Solutions is seeking an experienced Senior Principal Systems Engineer to support enterprise desktop engineering and endpoint infrastructure for a government customer. This position focuses on engineering...SeniorFull timeContract workWork at officeRemote work
- ...Leidos seeks a Principal Network Evaluator to support intelligence missions in its Intel Sector. The role focuses on proactive cyber defense, vulnerability assessment, incident response, and analytic reporting for government stakeholders. You will work in a fast-paced...Senior
- ...including installation, configuration, and support of COTS/GOTS software, packages, and... ..., customer interfacing, issue resolution, discrepancy tracking, and report generation... ...environment in accordance with USG policies and procedures #J-18808-Ljbffr Fuse EngineeringSenior
$10k
...technical challenges. Every day, ClearEdge supports government and industry customers by... ...Your Mission ClearEdge is hiring a Senior System Administrator to support the administration... ...operational. You will work closely with engineers and stakeholders to support system...Senior- ...Description Razor is looking for a Senior System Administrator to provide senior... ...administration, troubleshooting, and engineering support for complex, mission-critical U.S. Government... ...systems Lead diagnosis and resolution of complex technical and infrastructure...Senior
- ...provide system administration support for a large, complex... .... The role supports system engineering requests by delivering solutions... ...for ensuring server and desktop configurations are optimized... ...information is readily available for incident resolution. Communicating with...Senior
$77.2k - $96.5k
...business, Accounting, MIS, Finance, or related field ~3+ years supporting or implementing Oracle EBS R12 and/or Oracle Cloud... ...motivated, professional, and quality-focused ~ Skilled in incident resolution, root-cause analysis, and SLA-driven support Certain states...SeniorFull timeShift work$166.9k - $309.9k
...responsible for providing Tier I / II support for the integrated... ...categorizing, and prioritizing all incidents via a standardized ticketing... .... Attempt first-contact resolution for standard issues (... ...Qualifications• Bachelor of Science in Engineering or Computer Science• Twelve...SeniorFull timeTemporary workWork experience placementCasual workRelocation packageFlexible hoursRotating shift$45k - $60k
...seeking a Help Desk Specialist to support a federal program. This... ...first-level technical support, incident management, and customer... ...troubleshooting efforts, and resolutions within an incident management... ...Technical Support Specialist, Desktop Support Technician, IT Help Desk...Shift work- ...Senior Manager, Logistics About Site Our FDA-licensed, state-of-the‑art CGMP manufacturing... ...storage warehousing. Both facilities support Phase 3 through commercial manufacturing... ...including cycle counting and discrepancy resolution in JD Edwards (JDE). Oversee inventory...SeniorContract workMonday to FridayShift work
- ...ready data foundation. To support this vision, we are seeking a Senior Data Quality Analyst - a... ...work closely with data engineers, stewards, and business... ...operationalizing alerting and incident management processes for... ...checks and issue resolution processes.Provide input...SeniorFull timeWork at officeWork from homeFlexible hours2 days per week
$160k - $170k
...seeking an experienced Systems Administrator to support the implementation, operation, troubleshooting, and... ...Tier 1 and Tier 2 technical support, including incident identification, diagnosis, escalation, and resolution. Monitor system performance, availability, reliability...Full time$149.6k - $254.32k
...highly skilled Mid-to-Senior System Administrator... ...distinct domain and supporting infrastructure. This... ...of strategic system engineering and hands-on technical... ...optimize server and desktop configurations to ensure... ...environments to streamline incident resolution and knowledge...SeniorFull timePart timeLocal areaWorldwide- ...TITLE: Onsite Support Technician DEPARTMENT: AMERS-Customer Outcomes REPORTING... ...throughout the Americas. The team provides engineering resources backed by experienced... ...change activities, and assisting with incident resolution. The role requires close interaction with...Full timeTemporary workWork at officeImmediate startRemote workFlexible hours
$95k - $165.37k
...automated newsroom environment, we support live news production and... .... Job Title: Senior Engineer - Transmission & Distribution... ...experts and external vendors for resolutions. Respond quickly to playout... ..., and signal delivery incidents, making calm decisions during...SeniorFull timeRotating shift
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