Statewide Rep- Quality Control

Section 8 Statewide Representative – Quality Control New York, NY Possible hybrid workplace opportunity. HCR’s Housing Trust Fund Corporation (HTFC) is a state agency providing affordable housing. This position reports to the Quality Assurance Manager and will conduct Section 8 Management Assessment Program (SEMAP) audits and perform other quality‑control and program‑administration duties on behalf of HCR’s Section 8 Housing Choice Voucher (HCV) program. The selected candidate will also monitor, train, and provide technical assistance to local staff working at the Local Administrators (LAs). Duties and Responsibilities Maintain knowledge of current practices for SEMAP, HUD Regulation governing the HCV Program (24 CFR Part 982), and HCR’s administrative policies. Generate approximately 150 relevant SEMAP reports from Emphasys Elite at the beginning of each fiscal year. Analyze and interpret various reports pertaining to HUD SEMAP and the 14 key performance indicators. Conduct 5–10 SEMAP reviews locally, either in person or online, to assess the performance of each LA; conduct required file reviews and report results. Identify LAs at risk for non‑compliance; select samples for additional follow‑up quality assurance and control; conduct sufficient file reviews to meet or exceed the QC goal for the year. Track returned checks for Housing Assistance Payments and Utility Allowances; follow up with LAs and landlords to make corrections and reduce returns. Supervise quality control for inspections; oversee the contract for the QC inspections contractor; select QC sites and follow up on results; summarize and report findings for statewide staff; identify areas of risk. Collect and organize evidence of SEMAP performance from LA files, Emphasys Elite, and HUD secure systems to ensure accuracy of SEMAP reporting requirements. Conduct an analytical review of LA operations to identify programmatic errors, inappropriate administrative policies, cost or financial management errors, and data integrity problems. Randomly select files and other records for quality‑assurance monitoring, auditing, tracking, and reporting. Evaluate the quality of work; develop a Quality Assurance Tracking Reporting System and written reports on compliance. Prepare accurate and timely quality‑control reports, including narrative and statistical information on review findings; analyze the nature and reasons for findings and recommend corrective deficiencies. Collaborate with appropriate HCV Quality Control staff to analyze LA performance trends. Collaborate with appropriate HCV Quality Control staff for the revision and refinement of HCV Quality Control and SEMAP guidebooks. Review monthly Income Discrepancy Reports, Multi‑Subsidy Tenant Reports, and Identity Verification Reports using EIV; conduct outreach to LAs to ensure records in Emphasys Elite are updated and corrected. Draft reports and other correspondence as necessary. Assist with other voucher administrative duties as necessary. Qualifications Bachelor’s degree or equivalent experience*. At least two years of experience in case management for low‑income populations. Training or experience in Section 8 Housing Choice Vouchers preferred. Selected candidate may be required to obtain additional training and certifications. Ability to establish effective working relationships. Strong analytical and organizational skills. Proven written and oral communication skills. Travel may be required. * Substitutions: four years of specialized experience or associate degree and two years of specialized experience may substitute for bachelor’s degree; J.D. or master’s degree may substitute for one year of specialized experience; Ph.D. may substitute for two years of specialized experience. Application Requirements Applicants must include a resume. What We Offer Extensive benefits package including participation in New York State’s Health Insurance Program and NewYork State & Local Employees’ Retirement System. Promotional opportunities for dedicated professionals. Work‑life balance benefits including a 37.5‑hour work week, opportunity for compressed scheduling, and paid time off benefits (vacation, sick, personal days, and federal holidays). 12 weeks of paid parental leave. Paid family leave. Eligible for the Federal Public Service Loan Forgiveness Program (PSLF). Equal Opportunity Employer NewYorkState is an Equal Opportunity Employer (EOE). #J-18808-Ljbffr New York State Homes & Community Renewal