Accounts Receivable Specialist

Are you detail-oriented, comfortable with numbers, and ready to put your communication skills to work in a role that matters? Do you want to start your career—or take the next step—at an organization where the benefits are extraordinary, the team is collaborative, and the work directly supports working families in the trades?

If so, we’d love to hear from you.

Why This Role Is Different

At Sheet Metal Workers Local 20 Benefit Funds, we manage comprehensive health, pension, and annuity programs for 3,500+ active members and 1,500+ retirees who have spent their careers building America’s infrastructure. As our Accounts Receivable Specialist, you’ll play a key role in keeping those programs running—accurately tracking contributions, maintaining financial records, and working directly with employers and members to resolve account questions.

This isn’t a faceless corporate finance job. You’ll know the work you do has a real impact on real people, and you’ll be supported every step of the way by a close-knit team that genuinely invests in each other.

What Makes This Opportunity Stand Out

• Competitive Salary:  , commensurate with experience
• 100% Employer-Paid Health Insurance: Medical, dental, and vision coverage for you and your family
• Defined Benefit Pension Plan:  Employer-funded retirement you can count on
• 401(k) with 3% Employer Match: Additional retirement savings on top of your pension
• Health Reimbursement Account (HRA): Extra support for out-of-pocket healthcare costs
• Paid Time Off & Paid Holidays
• Stable, mission-driven work environment: A team that values your growth and longevity

About Sheet Metal Workers Local 20 Benefit Funds

We are the administrative office responsible for managing employee benefit programs for members of Sheet Metal Workers Local No. 20. Our small, dedicated team handles health, pension, annuity, and related benefit plans—ensuring every member and retiree receives what they’ve earned. Our office is located on the south side of Indianapolis, and we’re proud to have team members who have built long, fulfilling careers right here with us.

What You’ll Do

As our Accounts Receivable Specialist, you’ll be an essential part of keeping our financial operations running smoothly. Your day-to-day responsibilities will include:

• Processing and posting employer contribution payments accurately and on time
• Monitoring outstanding balances and following up proactively with employers and payroll contacts to collect past-due amounts
• Answering incoming calls and correspondence from employers, fund administrators, and members regarding account balances, payments, and discrepancies
• Making outbound calls to resolve delinquent or unclear accounts—you’re comfortable initiating those conversations
• Reconciling accounts and identifying and resolving billing discrepancies
• Maintaining accurate and organized records in our fund management system
• Generating reports and assisting with month-end close processes
• Collaborating with other departments (Health, Pension, Annuity) to ensure data accuracy across funds
• Supporting audits and providing documentation as needed

What We’re Looking For

We welcome candidates at all experience levels—including recent college graduates and those with associate’s degrees—who are eager to grow in a finance or accounting role.

Required

• Math aptitude and comfort working with numbers, spreadsheets, and financial data
• Excellent verbal communication skills—you’re professional, clear, and personable on the phone
• A proactive mindset: you don’t wait for people to call you back; you follow up
• High attention to detail and organizational skills
• Proficiency in Microsoft Office (especially Excel)
• Ability to handle sensitive information with discretion and professionalism

Preferred (but not required)

• 1–3 years of experience in accounts receivable, billing, or a related finance role
• Experience with fund administration software or accounting platforms
• Familiarity with union benefit funds, ERISA, or labor-management trust environments
• Associate’s or bachelor’s degree in accounting, finance, business administration, or a related field

A Place to Build a Career

We’re not looking for someone to fill a seat for a year—we’re looking for someone who wants to grow with us. Our team members tend to stay because the culture is supportive, the work is meaningful, and the benefits are genuinely hard to find anywhere else. If you’re the kind of person who takes pride in getting things right, communicates clearly, and wants to be part of a team doing important work for hardworking people—you’ll fit right in.