Technician I, Productivity Engineering

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:
The Technician is responsible for data collection and assists in the development of engineered methods and standards in a high volume mechanized distribution and logistics operation.

ESSENTIAL FUNCTIONS:

• Collects and assists in development of effective methods and procedures for Distribution Center floor operations. Identifies and evaluates improvements in methods, procedures, and workflow that increase productivity, and decrease operating cost.

• Collects records and summarizes time study and work sampling data to support development of engineered labor standards.

• Assists with implementation of engineered methods, standards, and reporting systems - including assistance and follow-up on training and troubleshooting reporting problems.

• Maintains knowledge of production and incentive pay reporting applications. Assists with trouble-shooting data entry, reporting, and data collection problems.

• Assists in the development of processes and mechanisms for labor forecasting, staffing, modeling, incentive performance/bonus reporting and tracking and other reporting as required to support management of engineering projects.

• Advises and assists management with labor analyses and economic justification studies. Assists operating management with implementation of changes to established methods.

• Prepares concept drawings, facility layouts, and workstation layouts to support facility and MHE projects.

COMPETENCIES:

• Technical Competence/Expertise

• Planning and Organizing

• Adaptability

• Communication

• Quality

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Some experience in Engineering Technology or STEM curriculum preferred

• 1-2 years of experience in Distribution or Manufacturing operations preferred

• Strong Mathematical and analytical capabilities. Time study, work measurement, and /or shop/warehouse floor data collection experience preferred

• Operations knowledge of distribution and related processes preferred

• Ability to effectively communicate and interact with non-exempt associates, operational supervisors, and middle management. Bi-lingual preferred.

• Available to work varying schedule to perform DC-floor observations and data collection on 1st and 2nd Shifts as needed

• The ability to think in terms of process flow and identify operational component operations and interrelationships.

• Detail-oriented with strong organizational and technical writing skills.

• Experience in using PCs in a professional setting - developing and using standard applications such as spreadsheets, databases, and word processors as typical tools to execute.

PHYSICAL REQUIREMENTS/ADA:
Requirements: Consistent timeliness and regular attendance. Job requires ability to work in an office environment, primarily on a computer. The job also requires sitting, standing, walking, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Occasional Requirements: Job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds.
May also require occasional driving and/or traveling overnight for business functions or site visits.
Vision requirements: Ability to see information in print and/or electronically.

SUPERVISORY RESPONSIBILITIES:
None

DISCLAIMER:

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.