Communications Agent

Company Description

At Entertainment Travel Associates , we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Job Summary

We are seeking an enthusiastic Communications Agent to support customer outreach, promotional initiatives, and relationship-building activities. This role is ideal for someone who enjoys communicating with people, representing a company professionally, and helping customers understand available products and services.

Responsibilities

• Communicate with customers and prospective customers in a professional manner.
• Provide clear information about products, services, and promotions.
• Identify customer needs and provide appropriate information.
• Assist with lead generation and customer acquisition activities.
• Participate in promotional activities and community events.
• Follow up with customers regarding inquiries and opportunities.
• Assist with preparing and organizing promotional materials.
• Gather customer feedback and communicate relevant information to the team.
• Collaborate with marketing and customer service team members.
• Represent the company positively during customer interactions.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Strong listening and relationship-building abilities.
• Positive attitude and eagerness to learn.
• Organized and able to manage multiple responsibilities.
• Reliable, adaptable, and self-motivated.
• Comfortable interacting with customers and the public.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Additional Information

• Competitive Salary: $53,000 - $59,000 per year.
• Full-time employment with a professional and collaborative team.
• Career growth and advancement opportunities.
• Professional development and ongoing learning opportunities.
• Opportunities to strengthen marketing, communication, project coordination, and strategic planning skills.
• Exposure to a variety of marketing initiatives and business projects.
• Supportive environment that encourages creativity and new ideas.
• Opportunities to take on additional responsibilities as you grow within the organization.