Chief Technology Officer

CTO Position

The CTO strategically advances the modernization of mission-critical systems, digital services, cloud and platform technologies, cybersecurity architecture, data and AI enablement, and enterprise infrastructure supporting the administration of Social Security programs and services to the public. The CTO collaborates with the agency's CIO and senior agency officials to communicate SSA's technology vision and strategy ensuring that agency architecture can support the growing and evolving needs of the enterprise. Additionally, the CTO defines the agency's overall technology strategy and vision, ensuring alignment with the agency's mission, business goals, and objectives. The incumbent sets policy, provides governance and oversight, and delivers technical expertise in the following areas:

• Modernization of mission-critical systems and digital services
• Enterprise infrastructure
• Data and artificial intelligence (AI) enablement
• Solution engineering and technology integration
• Technology governance, standards, and best practices

Data & Systems Excellence: Guides database design, SQL optimization, transaction management, ACID properties, distributed transactions, consistency models, and data-intensive applications. Innovation with Al/ML: Champions the adoption of Al technologies, including Large Language Models (LLMs), machine learning pipelines, and Al-powered development tools (e.g., GitHub Copilot, Claude Opus 4.6, etc.). Integrates these capabilities to accelerate development, improves product features, and enhances internal tooling. Engineering Culture: Fosters a high-performing, collaborative engineering culture focused on craftsmanship, continuous learning, and delivery of high-quality software. Eliminates unnecessary process overhead while maintaining rigor. Risk & Quality Management: Oversees technical risk, security, scalability, and performance across all products. Leads incident response and long-term reliability improvements. Talent & Team Development: Attracts, retains, and grows top technical talent. Conducts technical interviews, coding assessments, and ongoing skills evaluations.