Regional Manager
Carolina Solar Services
Regional ManagerThe Regional Manager will be the business unit leader for CSS' operations and maintenance of solar facilities in the region. The manager is responsible for the safe and timely completion of all service obligations within the portfolio.Essential FunctionsBe a leader, mentor, and technical expert for a group of 6-10 field technicians and ensure CSS' values and culture of safety and quality customer service are adopted by all. Provide routine meaningful feedback to direct reports.Ensure CSS' values and culture of safety and quality customer service are adopted by all.Conduct and document training, skills verification, and QA/QC for the field team at least once per month.Oversee and manage all service obligations with the goals of on-time deliverables and excellent customer service.Coordinate emergency response and ensure 365-day coverage for emergency response guarantee and participate in a monthly on-call rotation.Create, schedule, assign, review, and approve work orders daily for all sites and equipment within the region.Plan annual preventative maintenance in preceding year; including electrical and vegetation maintenance.Prepare field technicians for daily tasks, ensuring they have proper tools, materials, training, and skills to safely perform work tasks.Remotely guide field technicians in troubleshooting and repair work as needed.Be available to take technician phone calls 7 days a week, except during PTO.Direct and dispatch subcontractors as necessary.Manage company tools and resources and adhere to business unit budget.Assist with field technician hiring process and resource allocation.Administer and review skills assessment for current employees and potential hires.Order and account for parts and equipment via company inventory procedures. Coordinate RMA processes with Account Management and Operations.Provide prompt email acknowledgement and follow-up.Review and approve personnel hours weekly, including temporary labor.Maintain technical expertise in solar O&M best practices, tools, techniques, and implementation of new practices.Supervisory ResponsibilitiesSupervise up to 10 employeesSupervise subcontractorsKnowledge, Skills, and AbilitiesAbility to create and support team moralWorking knowledge and experience operating under OSHA 1910.269, NFPA 70E andExemplary verbal and written communication skillsTeam oriented attitudePrioritizes safety daily, actively participate and lead site safety meetingGeneral computer, network, and technology proficiencyValues staff development and organizational excellenceProficiency reading technical spec documents, site plans, & electrical schematicsMinimum Qualifications5 years of experience in utility solar PV3 years of service or project-oriented management experiencePhysical DemandsMust be able to lift up to 30 pounds frequentlyWork EnvironmentExposure to weather, extreme heat or coldExposure to electrical hazardsThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. All employees may have other duties assigned at any time.Benefits SummaryWe work to offer a competitive compensation and benefits package to eligible employees that are aimed at supporting your health and wellness, financial planning, work life balance, and protection from the unexpected. The following benefits are included in addition to your base compensation:Performance bonus401(k) with 3% Company contributionMedical insurance with the Company covering 80% of the employee premium and 20% of spouse and/or dependent premiumsDental, vision, and life insurancePaid time off (beginning with 1 day per month and increasing with each year of service)Paid holidays (7 days annually)Paid sick leave (4 days annually)Paid parental leave (4 paid weeks)Paid professional development opportunitiesPaid Solar Sabbaticals (extended period off time off for every three years of service)Laptop, cell phone, and unlimited data planPersonal Protective Equipment (PPE), tools, and equipment paid for by the CompanyAccess to Company vehicle for work-related travelReimbursement for work-related travel at GSA ratesLong term disability insurance coverageAbout the CompanyWe provide solutions for renewable energy systems to support a sustainable future. As stewards of the environment, our team maximizes the impact of every power plant we service through an independent and human focused approach.We are committed to a policy of equal employment opportunity for all qualified employees and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.
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