Patient Access Representative

Employment Type

Full time

Shift

Day Shift

Description

Posting

Requirements:

• High School Diploma or GED, with business curriculum preferred and at least 1 year of customer service experience.
• Act 33/34, criminal, FBI clearances
• Pre-Employment Drug Screen

Schedule: (This is a non-exempt, hourly position) Full Time: 37.5-hour work week, Mon - Friday 8:30am-4:30pm, with occasional 11am-7pm

Great Benefit Package: (Benefits start Day 1 of employment)

• 403B with employer match
• Paid Time Off (PTO)
• Medical, Dental, Vision
• Life Insurance
• Paid Holiday Days
• Plus more

About The Role

This Patient Access Representative position is designed to provide high quality service to all individuals served and customers in a courteous and professional manner. We are looking for a professional that has the experience with clerical/administration functions, confidentiality, multi-tasking and works well within a team-based approach. This position is expected to perform clerical and administrative duties in order to maintain program and registration operations including: communications, data entry, filing, bookkeeping, scheduling, payee reimbursement, Insurance registration and the basic coordination of day-to-day services. Follow all established documentation, policies and procedures. Prioritize daily tasks based on deadlines, urgency of needs and departmental policy. Other duties as assigned.

About You: We need a friendly outgoing professional capable of providing excellent customer service while multitasking, meeting deadlines, and the ability to work with a team or alone. Sound like you? Apply today!

About Pittsburgh Mercy: We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help and hope to people who are experiencing:

• Mental illness and substance abuse
• Physical health needs
• Intellectual disabilities
• Traumatic events or circumstances, including homelessness + abuse

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.