Receptionist

Job Title Perform various clerical and administrative duties Maintain customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information Ensure payment for billings or accounts receivable are received on time and posted, and contact customers for reconciliation of discrepancies Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order Coordinate with the service department for vehicle repairs and post charges to appropriate account in a timely manner Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems Enter all pertinent information into [ERP system] and approved work requested by customer Utilize the [ERP system] systems to monitor and track vehicle repairs Follow up with customer to confirm completion of work and satisfaction Work with finance/local management to ensure customers are charged and A/R is timely collected Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such Perform other duties as assigned by management High School Diploma or equivalent required 4 years of clerical or administrative support experience Valid driver's license and safe driving record Excellent communication and organizational skills Advanced computer software skills Experience using general office equipment (i.e., copier, fax machine, etc.) Ability to sit or stand for prolonged periods of time Ability to perform repetitive data entry tasks, manual dexterity