Senior Enterprise Operations Engineer
Mastercard
Senior Enterprise Operations Engineer
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
The Network Operations team is seeking a Senior Network Engineer to oversee Incident, Problem, and Change Management for Mastercard’s Network programs. This role helps ensure our products and services meet customer expectations for performance and availability. The ideal candidate has strong knowledge of current network technologies, experience in Network Operations and/or Engineering, and a solid understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) methodologies. Role
• Provide oversight and subject matter expertise for Network Operations and Engineering’s ITSM processes for Problem and Change Management.
• Provide reporting to leadership on key performance indicators on adherence to Mastercard’s ITSM requirements.
• Identify gaps and opportunities to mature existing ITSM processes and partner with the ONE Service Management team to implement improvements.
• Collaborate with subject matter experts to conduct root cause analysis (RCA) and track remediation efforts.
• Prepare presentations for post-mortem reviews of major incidents with executive leadership.
• Accountable for Change Management policy adherence to ensure network changes are strategically planned and executed with the least risk of service disruption to our customers.
• Accountable for evaluating changes for accurate and appropriate documentation and information is present prior to change approval.
• Audit Incident and Problem tickets to ensure that documentation is sufficient and Post-Incident Review and RCA activities are completed.
• Perform Problem Management to track and manage monitoring defects or process gaps to prevent the reoccurrence of Network outages.
• Perform network analysis to ensure network integrity and performance is at an optimal state.
• Provide coaching and guidance to team members about Mastercard’s ITSM processes and requirements. All About You
• Do you like to come up with solutions to tough problems?
• Do you have strong analytical skills?
• Advanced understanding of ITIL and ITSM principles for Change, Incident, and Problem Management.
• Intermediate knowledge of network routing and switching is required.
• Experience with Remedy is highly desired.
• Experiencing creating reports is required.
• Strong written and verbal communication skills required.
• Bachelors Degree with a major relevant to Information Technology or equivalent Network Architecture/Engineering experience required. Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Enterprise Operations Engineer Overview Mastercard is seeking a seasoned Lead Network Operations Engineer to join its Global Network...SeniorFull timeCasual workRemote workWorldwideFlexible hours
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Enterprise Operations Engineer II ~ Overview • This Job demands L1 Application Support, Alert handling, Monitor application health check and...SuggestedFull timeWork experience placementWorldwideShift work
$161.3k - $275.2k
...position of Solution Architect (Enterprise Architecture) reports... ...collaborating with a group of senior architects - enterprise and... ...merchandising, planning, store operations and supply chain operations.... ...supported by the IT engineering, support and operations teams...SeniorWork experience placementWork at officeLocal areaRemote work$145k - $219k
...best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader... ...and beyond . About the Role: Skydio is seeking a Senior Operations Systems Engineer to help build out world class operations and...SeniorFull timeLocal areaRelocation package- ...systems Experience in AWS provisioning, operations, and management of AWS environments... ...Experience with large project rollouts at an enterprise level • Detailed knowledge of Windows 2... ..., source control, and build engineering, scripting and system administration is...Senior
- Skydio, the leading US drone company, seeks a Senior Operations Systems Engineer to build world-class manufacturing and operations systems for scaling US facilities. You will drive Palantir Foundry integrations, optimize material flow, and align with supply chain and production...Senior
- ...Ireland Ltd. is seeking an experienced User Operations lead to troubleshoot high-impact issues... ...OpenAI products. You will work with engineering and product teams to reduce bugs and... ...role requires strong communication with enterprise customers, a deep understanding of SaaS...Senior
- ...21-03054 Highlighted requirements: • 7+ years of (QE) Quality Engineering test automation experience in developing Automation Scripts using... ...with the test management tool is also planned. • The Senior Test Automation Engineer must be able to take on leadership responsibilities...Senior
$158k - $206.8k
...powering the era of the agentic enterprise. To usher in this new era,... ...go-to-market strategy. The Senior Marketing Systems Architect... ...systems foundation of Marketing Operations: designing and optimizing... ..., and partner with Data Engineering to remediate.Redesign segmentation...Senior- Job Title Applied AI Senior SME / Google Gemini Enterprise Architect | Four Ways Consulting | San Ramon, California... ...Role 7+ Years of Software Engineering Experience Required 2+ Years of... ...security, observability, compliance, and operational excellence across the AI lifecycle...SeniorContract work
- ...Skydio, Inc. is seeking a hands-on technical engineer for the manufacturing team in Hayward, CA. You will bridge manufacturing and engineering... ...portfolios, collaborate across hardware, software and operations, and contribute to scalable, automated manufacturing processes...Senior
- ...Sr. System Operation Engineer/SRELead in high level technical concepts spanning technology and businessThis role maintains the health and... ...Management products.Provide support of application platforms at the enterprise level which includes automating platform build, patches,...SeniorWork experience placement
$140k - $175k
...real-world impact.Role Overview:We are seeking an accomplished engineer or scientist to lead the development of next-generation X-ray... ...high-voltage power, control systems) to ensure stable, long-term operation.Technical Leadership: Drive projects from concept to...SeniorFull timeLocal area$99.9k - $185.3k
...optimizing batch processing solutions that support key business operations. This position leverages both new and existing technologies to... ..., skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the...SeniorFull timeLocal areaRemote work$220k - $288k
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every... ...the future of how work gets done.We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems...SeniorFlexible hours- Ross Stores, Inc. is seeking a Senior Director of IT (Transportation & WFM) to lead a cross-functional team focused on end-to-end retail supply chain technology. You will drive strategy, roadmap, and delivery for transportation, production planning, and workforce management...Senior
$140.45k
...Summary The Senior Vehicle Systems Engineer (SVSE) will be responsible for solving more complex and difficult engineering problems. They will participate in the repair, overhaul, testing and evaluation of transit vehicles' electrical, mechanical, electromechanical systems...SeniorFull time$141k - $155k
...Senior Engineer, Electrical Automation SystemsAt Torani, we're entering an exciting phase of... ..., and expanding automation across our operations. To support this work, we're looking for... ..., databases, managed switches, and enterprise systems. Your work ensured data flowed...SeniorFor contractors$210.63k - $267.06k
Mid-Senior Level | Full-time Engineering | Livermore, CA | 04/30/2026Reference #: REF8307PJob Code: SES.4 Science & Engineering MTS 4Organization:... ...today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can...SeniorMinimum wageFull timeFor contractorsLocal areaWork from homeRelocationFlexible hours1 day per week- ...seeking a highly skilled and experienced Associate Staff DevOps Engineer to design, implement, and optimize scalable DevOps solutions... ...high availability. Collaborate with development, QA, and operations teams to streamline delivery pipelines and improve deployment...Senior
- ...PG&E seeks a seasoned Electrical Engineer to oversee all aspects of System and Substation Protection and Control, and Remedial Action... ...specify, design, and apply protective relay packages for reliable operation of 500kV transmission and distribution systems, while...SeniorWork at office2 days per week
- Squarespace is seeking a Senior Talent Acquisition Partner to own full-cycle recruiting for Product and Engineering roles, primarily in our Dublin, Ireland and Aveiro, Portugal offices. You will partner with hiring managers, build sourcing strategies for European markets...Senior
$120k - $150k
Make Your Mark: The Sr. People Systems Analyst plays a pivotal role in the optimization and maintenance of Human Resources Information Systems, with a primary focus on Workday, to support both short- and long-range Human Resources goals. This role requires a dedicated Workday...SeniorFull timeTemporary workWork at officeShift work3 days per week$155k - $165k
...the office for in-person meetings. The Senior Solution Architect is a highly skilled individual... ...role is the technical and consultative engine that drives client confidence and... ...Contribute to the development and adoption of operational best practices, tools, and standards...SeniorFull timeLocal areaRemote workWork from homeFlexible hours- Toast is seeking an experienced software engineer to scale and develop our cloud platform and infrastructure. You will work on high-traffic services used by millions of restaurants, focusing on reliability, performance, and scalability in a cloud-native stack. Join a collaborative...Senior
- Edison Smart in Pleasanton, CA is seeking a Senior Test Software Architect to define the common test framework for a new Test & Qualification... ...framework, instrument drivers, and data contracts, mentor engineers, and shape standards for audits and tool qualification in a...Senior
- Talentify is seeking a Salesforce Architect to lead large-scale multi-cloud Salesforce implementations, including Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud. You will design end-to-end architectures, ensure data security, and drive DevOps practices with...Senior
- Workday, Inc. in Pleasanton, CA seeks a Senior Software Development Engineer to own the design and optimization of core platforms. You will architect... ...and load-testing within CI/CD to ensure resilient systems for large enterprises. #J-18808-Ljbffr Workday, Inc.Senior
- Zenith Insurance Company is seeking an experienced Trial Attorney to provide legal counsel in defense of workers' compensation claims and related matters in California. You will handle complex cases, take depositions, prepare pleadings, and advise Claims on strategies ...Senior
- ...Position and Description of Project: • The Client Private Cloud Operations team provides and operates an ever-growing, stable, high... ...none. At a minimum, 1+ years of experience in Infrastructure Engineering Nice To Have Experience with container technologies like Docker...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Enterprise Operations Engineer. Be the first to apply!
- senior living Dublin, CA
- senior performance engineer Dublin, CA
- senior aws cloud engineer Dublin, CA
- senior manager Dublin, CA
- senior strategic account manager Dublin, CA
- senior care Dublin, CA
- senior manager diversity & inclusion Dublin, CA
- senior procurement Dublin, CA
- senior living sales and marketing Dublin, CA
- senior marketing project manager Dublin, CA




