Accounts Receivable Specialist

Location 750 FRONT AVE. NW SUITE 300,Grand Rapids, MI, 49504,United States Employee Type Non-Exempt Contact information Name Human Resource Department Phone View phone number on click.appcast.io Description EPS Security is seeking a detail-oriented and motivated Accounts Receivable Specialist to join our team. This individual will work closely with the current Accounts Receivable and Collections team to support collections, payment processing, and customer account management. Duties include but not limited to: Post all forms of customer payments and process daily deposits and cash receipts. Research and resolve unapplied payments. Communicate with customers via phone and email regarding billing inquiries and payment questions. Review delinquent accounts and follow established EPS collection procedures for account research and customer outreach. Collaborate with internal departments to resolve past-due account issues and support collection efforts. Process and maintain appropriate bankruptcy and small claims documentation. Maintain accurate customer account records and documentation. Assist with additional accounts receivable and collection activities as assigned Requirements Qualified candidates will possess: Proficiency in computer applications, includingMicrosoft Word, Excel, and Outlook. Strong analytical and problem-solving skills with the ability to research and resolve customer account issues. Excellent interpersonal and customer service skills, with the ability to communicate professionally and courteously with customers and coworkers. Strong organizational and time management skills with the ability to prioritize work, manage multiple tasks, and meet deadlines. Minimum of one (1) year of accounting experience required. High attention to detail and accuracy. Competitive starting wage Advancement opportunities (level increases) A robust benefit package (healthcare, dental, vision insurance, life and LTD) 401(K) & company contributions Paid time off and company holidays Summary Your Future At EPS Security, we’re invested in our employees’ growth. Our Monitoring Center provides continued advancement opportunities for career-oriented individuals! Paid, in-house and on-the-job training allows you to further develop your skills. As you advance, we consider your professional goals, and prioritize the promotion of internal candidates when possible. About EPS Security EPS Security is Michigan’s largest, family-owned security provider. For more than 65 years, we’ve secured homes and businesses all across the Great Lakes state! What began as a local security company quickly developed into a state-wide operation. Now, we occupy offices in four Michigan cities, employ more than 200 Michiganders, and secure 30,000+ satisfied customers. At EPS Security, our employees are the backbone of our safety operations. That’s why we are always searching for new talent to add to our teams! A note to veterans: Nearly 25% of all EPS employees are Veterans of the armed forces. We’re proud to employ veterans and encourage your application! EEO/ADA Statement EPS Security is an Equal Employment Opportunity (EEO) employer If you require ADA accommodation in the application process, please contact a member of our Human Resources team at View phone number on click.appcast.io. #J-18808-Ljbffr City of Lincoln