Quality Control Representative

Job Description Summary
As a Quality Control Representative working for Taylor Morrison you will ensure the construction of our homes are implemented, audited, maintained and exceed Taylor Morrison’s high safety and quality expectations.
Job Details

We trust that as a Quality Control Representative you will: (responsibilities)
Perform jobsite inspections throughout division, organize and distribute to each jobsite
Perform Monthly Jobsite safety Audits along with management. Organize, record and distribute to each jobsite
Participate in new community startup meetings with trade partners going over safety expectations as well as quality expectations
Be familiar with the Taylor Morrison/Darling Safety Programs and assist builders with the proper implantation of the safety program
Perform quality inspections on homes, compile reports, and re-walk the home as scheduled.
Perform monthly model quality walks and send to the Builder and Sales representative in each community
Work with trade partners regarding trends in deficiencies and trade issues in both safety and quality
Be proficient in data entry into the BuildPro Warranty and Inspection System
Should the need arise for you to help in the warranty department, demonstrate the highest st level of knowledge and customer satisfaction as a contact for our customers when they have warranty issues
Demonstrate an understanding of the Taylor Morrison Warranty Program and Homeowner Maintenance requirements
Provide a high level of service to our customers and service representatives using guidelines established in Taylor Morrison’s One-year Warranty Program
Utilize Build-Pro to assist superintendents and sub-contractors with information retrieval
Attend an OSHA 10-Hour Instruction Course
You are willing to perform other duties as assigned

What you will need: (competencies, behaviors & attributes)
Reasoning/Conceptualization
Ethics & Integrity
Leadership
Respectful
Sense of Urgency
Strategic Thinking

About you: (requirements)
High School Graduate and have a minimum of 3 years of current or recent experience in a customer service related position with 1-2 years experience in residential construction
Excellent communication skills and ability to ensure customer satisfaction
Computer skills and ability to adapt to company systems
Possess time management skills
Must be highly organized and detail oriented
Problem solving ability
Ability to multi-task and remain focused

FLSA Status: Non-Exempt

FLSA Status: Non-Exempt
Salary Range: $26.81-38.91
Bonus Eligible: Up to 20% Construction
Auto Allowance: $6,000 yearly
Cell Allowance: N/A

Will have responsibilities such as:
This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.

Essential Functions:

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Report to Division/Corporate Office/Community daily and adhere to schedule
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face to face conversations with customers, co-workers and higher level manager
Ability to sit or stand for long periods of time and move around work environment as needed
Ability to operate a motor vehicle if applicable
Comply with company policies and procedure

Physical Demands:
Must be able to able to remain in a stationary position up to 50% of the time
The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job.

They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.

Benefits of Working With Taylor Morrison

We are looking for dedicated professionals that share our values of putting the customer - and their needs - first.

In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:

Competitive Compensation
Health Care - Medical/Dental/Visio​​n/Prescription​​ Drug Coverage
401(k) with Company Matching Contributions
Flexible Spending Accounts
Disability Programs
Employee & Dependent Life Insurance
Vacation & Company Holidays
Tuition Reimbursement
Employee Home Purchase Rebate Program
Home Mortgage Program
Employee Assistance Program (EAP)