Team Lead, Pharmacy Weekend

Team Lead, Pharmacy Weekend Location: USA – Mesa, 7232 E Elliot Rd Division: Solutions Time Type: Full Time Position Summary The shift for this role is Friday through Monday, 6:00am-5:00pm. The team lead has general responsibility for coordinating and overseeing all operational activities assigned daily, under the direction of the Operations Supervisor. The position involves oversight of associates performing warehousing, receiving, and shipping of product, ensuring compliance with company service and cost objectives. Essential Duties and Responsibilities Training Responsibilities Mentor and train new and existing associates in distribution activities to meet customer demands. Train associates on current Standard Operating Procedures for shipping, receiving, picking, and quality control. Assist in forklift operation and certification of associates. Shipping/Receiving Responsibilities Oversee unloading of inbound shipments, organizational stacking, and picking and staging of outbound shipments. Load orders onto appropriate doors and trailers with accuracy and efficiency. Execute shipping, receiving, and picking functions according to SOPs. Investigate and resolve discrepancies in shipping/receiving processes. Customer Service Maintain professional appearance and communication. Communicate with customers via phone, email, or in person. Prepare and submit activity reports for site management. Quality Control Responsibilities Use documentation to verify correct receipt, shipment, and picking of product. Verify quality standards, report damages or discrepancies, and perform packaging, shrink‑wrapping, and labeling. Follow SOPs for all quality control functions. Report non‑conformities to the Operations Supervisor or Manager and attend quality meetings. Safety, Housekeeping, and Compliance Adhere to ISO standards, safety protocols, and OSHA/ MSDS regulations. Execute safety protocols and maintain a clean, orderly warehouse. Participate in safety meetings. Labor Management Direct warehouse work team to achieve objectives. Assist associates and temporary labor with production and payroll documentation. Support workforce staffing decisions for productivity. Help establish work schedules and enforce proper job assignment. Ensure associates follow quality procedures. Responsibility and Authority Participate in department meetings. Initiate actions to prevent non‑conformities; document problems and recommend solutions. Report non‑conformities to the Quality Department immediately. Equipment Operation Operate sit‑down, stand‑up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack. Maintain equipment, report issues, perform daily inspections, and perform minor maintenance. Keep forklift certification active. Maintenance Assist or perform building, grounds, and equipment maintenance as required. Other Duties Perform clerical and administrative tasks such as answering phones, scheduling appointments, greeting visitors, filing, and record keeping. Work evenings, weekends, and overtime as mandated by business needs. Perform other duties as assigned. 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