Dispatcher

Company Description

The Buttonwillow Warehouse Company (BWC) is a family-owned and operated business with more than 50 years of experience serving California growers. Getting our start as a grain elevator and warehouse, we diversified into distributing fertilizers and crop protection products in 1970.

BWC has grown to ten service locations covering more than fourteen counties in the heart of California agriculture. With each generation, our company remains focused on developing and investing in our people, our communities and in agricultural innovation.

Role Description:

The Dispatcher is a full-time, on-site role based in the Woodlake, CA. This role coordinates daily transportation and delivery schedules, ensuring products move efficiently between warehouse locations and customer sites. The Dispatcher monitors routes, responds to delays or issues, and updates schedules as needed. Responsibilities include communicating with drivers, warehouse staff, sales personnel and customers; maintaining accurate logs and documentation; and using dispatch software or systems to track orders and shipments. The role also involves prioritizing orders, supporting safety and compliance standards, and collaborating with operations leadership to optimize service and productivity.

Starting hourly rate: $19.00 - 22.00

Benefits:

Medical, Dental and Vision benefits effective the first of the month following 30 days of service.

Vacation

Paid Sick Leave

9 Paid Holidays

401k

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work closely with sales staff and customers to coordinate purchasing orders
• Receive, process, and prepare orders for pickup or delivery
• Coordinate product transfers between locations
• Coordinate shipments via trucking companies
• Provide load requirement information to all drivers
• Complete orders accurately and in a timely manner
• Operate truck scales
• Complete weight tags, bills of lading, and hazardous material shipping documents
• Receive product-order inquiries via phone and email
• Provide direction and instructions (verbal and written) to customers and employees
• Track and maintain inventory of products stored in warehouse and in bulk storage
• Calculate total quantities of product by weight and/or volumetric measurements
• Perform customer service duties as needed by responding to calls and visitors in a professional manner
• Provide backup and assistance to other dispatchers/employees by answering phones as needed
• Assign and monitor drivers throughout routes
• Performs other duties as assigned

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to function in high stress situations and adapt to changing circumstances
• Excellent verbal and written communication skills
• Knowledge of general purchasing operations and/or agricultural fertilizer and pesticides preferred
• Excellent customer service skills
• Bilingual in English/Spanish
• Proficient with computers (Microsoft Office, scheduling and similar software)

EDUCATION AND EXPERIENCE:

• High School Diploma
• 1+ year of experience of agriculture fertilizer and pesticides preferred
• 1+ years of experience working as a Dispatcher or in a similar capacity preferred

PHYSICAL REQUIREMENTS:

• Sitting for long periods
• Standing, walking, climbing stairs
• Finger mobility and grasping
• Twisting, bending, stooping and reaching
• Ability to lift up to 50 lbs.
• Ability to perform physical labor under adverse field conditions