Lease Analyst, Regional Accounts

Lease Analyst, Regional Collections

The Lease Analyst, Regional Collections provides critical analytical and operational support to the Accounts Receivable Specialist team. This role focuses on complex account reconciliations and resolution of high-impact issues, including billing discrepancies and lease-related matters. While not responsible for a tenant portfolio, the Analyst is tenant-facing as needed and plays a key role in ensuring data accuracy and supporting collections efforts.

Key Responsibilities:

• Support Accounts Receivable Specialists by analyzing tenant accounts and identifying discrepancies or issues requiring resolution.
• Perform detailed reconciliations of tenant ledgers, including adjustments related to rent commencement and historical transactions.
• Assist in resolving complex account issues in coordination with internal departments, including billing and lease compliance matters.
• Communicate directly with tenants, as required, to support resolution of account issues and ensure clarity on billing matters.
• Maintain accurate pursuit notes, status flags, and documentation in MRI to support collection efforts.
• Provide data and insights for A/R performance reporting and assist in preparing materials for internal meetings.
• Collaborate with Legal, Leasing, Property Management, and Accounting teams to ensure tenant account accuracy and consistency.
• Contribute to process improvement initiatives and support implementation of system enhancements.

Qualifications:

• Bachelor's degree in Business, Accounting, Real Estate, or related field.
• 35 years of experience in accounts receivable, collections, or real estate operations with a focus on analysis, reconciliation, and issue resolution.
• Familiarity with lease terms, billing processes, and financial systems.
• Experience with MRI and Salesforce preferred.

Skills:

• Strong analytical and problem-solving skills.
• High attention to detail and accuracy in financial data.
• Effective communication and collaboration skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in Excel and financial reporting tools.
• Supportive and team-oriented mindset.
• Comfortable in a tenant-facing role when needed.
• Analytical and team-oriented approach
• Act in the company's best interest
• Embraces a technology-forward mindset with strong curiosity for merging tools, AI in particular, bringing forward-looking perspective that inspires innovative solutions.