Morning Prep

Job Description

Job Description

Summary:

This Team Member is entrusted with setting up the Restaurant for success Every Day..  You will be part of the morning prep team that brings our unique chicken recipe and Brand to life.  We are the fasted growing Restaurant concept in the Nation with growth in the Charlotte area to at least 12 locations in the next four years.  What does this mean for you?  OPPORTUNITY !!!    There are endless possibilities to grow with us and we will empower you to excel professionally as well as personally.  

Job Expectations:

This position requires focus, dedication and an understanding of what needs to be done within a limited time .. You must adhere to Brand Standards of pre-determined recipes while continuing to move with a constant sense of urgency.  This is a production focused prep position where the success of the day starts with you being effective and productive throughout your shift.

Primary functions:

ARRIVING TO WORK PROMPTLY FOR EVERY SHIFT.  

PREPPING RAW CHICKEN BY FOLLOWING DHC STEP BY STEP PROCEEDURES.

PUTTING AWAY DELIVERIES, (SOMETIMES LARGE) 3 TIME PER WEEK BY ORGANIZING ITEMS TO THEIR PROPER STORAGE AREA AND PROPERLY ROTATING PRODUCT (FIFO).

SETTING UP STEAM TABLE WITH HOT ITEMS

PREPPING SAUCE CUPS / BOTTLES AND OTHER SMALLER ITEMS AS NEEDED.

Duties:

• Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
• Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination
• Communicate to their immediate supervisor when additional training guidance and practice is needed
• Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
• Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
• Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
• Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
• FOLLOW ALL RECIPES AND PROCEEDURES FOR PREPPING OUR SIGNATURE MIND BLOWING CHICKEN
• Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
• Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
• Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
• follows all cost control guidelines to maintain and minimize Restaurant costs and effectively uses all products, supplies, and equipment facilities
• Are performance-oriented and performance driven; understand performance expectations and are aware of performance results

Requirements:

• Current student or high school diploma/GED preferred
• Must be at least 16 years old
• Availability to work EARLY MORNINGS, weekends, holidays
• Ability to stand for long periods of time and work in a fast-paced environment
• Ability to bend and stoop and lift 50 - 75 lbs. comfortably
• Positive attitude while conducting any and all duties
• Commitment to guest satisfaction. Looks at Restaurant operations from the Guest's point of view
• Effective communicator with Teammates and the Restaurant Management Team
• Excellent Time Management Skills

Transportation & Accessibility:

• Must have reliable transportation to work
• Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates

The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.