Manager- Retail Hardware Store "Ace"

Job Description

Job Description

Ace Hardware takes pride in taking care of our customers! We are seeking a manager that can lead with a great attitude, give helpful service to our customers, and guide our awesome team members. "We are ACE HARDWARE- THE HELPFUL PLACE!"

This position will require a mix of early mornings, late closings (8pm) and weekend hours. We offer vacation, sick/personal time and holiday's. Additional benefits available include a 401k profit sharing plan and health insurance.

The Manager Position will require the following:

ACE HARDWARE Store Operations :

• Create a positive, professional, and safe work environment.
• Oversee receiving, checking in and stocking of merchandise throughout the store.
• Manage the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area
• Maintain the staff schedules to ensure the store is staffed properly at all times. Manage staff issues as well as subordinate issues.
• Delegate assignments to Department Specialists, i.e. price changes, special orders.
• Communicate any Store Support Center issues to ownership.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

ACE HARDWARE Retail Customer Service :

• Provide a positive representation of Ace Hardware.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Assure customers are assisted in solving problems with personal, customized service based on the premise of amazing every customer, every time.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Possess strong product knowledge and knowledge of store layout and location of products

Other Essential Requirements for our Hardware Retail Managers:

Education/Training High School or GED equivalent.

Experience: Formal HARDWARE retail experience.

Physical Demands: Standing, walking, lifting (up to 25lbs) and climbing.

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.