Policy Manager, Information Integrity & Civility - Trust and Safety

Responsibilities The Trust & Safety team at TikTok ensures our global community is safe and empowered to create and enjoy content across all our applications. As a member of our Policy Development team, you will serve as a content and product policy expert with a focus on Information Integrity & Civility (which spans issue areas including hate speech, bullying, violent behaviors, exploitation, misinformation, and deceptive behaviors). In this role, you will be part of a global Trust & Safety organization, helping lead our efforts to ensure that our Information Integrity & Civility policies protect the safety of our users while balancing free expression. You will do this by helping to establish and iterate policies that govern the TikTok platform, as well as providing expertise on the impact of technology, media, and related cultural trends. Craft new and/or update existing content policies that focus on Information Integrity & Civility (IIC) for our global community on the TikTok platform. Collaborate with Policy Enforcement, Regional Policy, and Product teams to improve content policies and streamline enforcement and processes. Engage with Legal and Public Policy teams to ensure compliance with key regulations and be a consultant for any potential new regulations or government regulatory requests. Act as a global escalation point of contact when necessary, and align all stakeholders and leadership to respond to emergency policy decisions. Remain up-to-date on industry trends and emerging issues in the IIC space and design policies & policy positions to address them on platform where necessary. Serve as the subject matter expert representative for IIC efforts, in coordination with Regional Policy, Public Policy, Comms, and/or Outreach & Partnerships. Engage with external stakeholders to incorporate outside expertise into TikTok’s platform policies. Support the execution of the strategic vision for the IIC team, working cross-functionally with other team members to optimize policy iteration, implementation, and training procedures to deliver high-quality results. Qualifications 5 years of experience in Trust & Safety, Public Policy, Human Rights, Media, Law, Academia, or a related field. Knowledge around some or all of the following: hate speech, violent extremism, extremist ideologies, dis/misinformation, deceptive behaviors. Excellent ability to synthesize complex topics into concise and digestible materials. Deep understanding of technology, the Internet, social media, and/or platform content issues. Ability to think both strategically and tactically, and thrive in a fast-paced environment. Experience in launching new strategies and Zero-to-One initiatives. Proficiency in data-driven policy analysis and related enforcement/technical expertise. Trust & Safety Content that this role interacts with includes images, video, and text related to everyday life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at Job Information Compensation Description (Annually): The base salary range for this position in the selected city is $108,800 - $220,400 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Medical, dental, and vision insurance. 401(k) savings plan with company match. Paid parental leave. Short-term and long-term disability coverage. Life insurance. Wellbeing benefits. 10 paid holidays per year. 10 paid sick days per year. 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; Exercising sound judgment. #J-18808-Ljbffr