Account Manager

Join HUB International as a Senior Account ManagerAt HUB International, we're more than just an insurance brokerage firm — we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there — we also invest deeply in our people.Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team.Explore your future with HUB International. Let's grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits — HUB is the place for you.We currently have an opportunity for a Senior Account Manager to join our Commercial Lines team in our Annapolis, MD office.The selected individual will be responsible for servicing assigned middle market commercial insurance accounts with designated Producer. Account rounding and development of new business as appropriate and in accordance with the practices, policies, and procedures of the Company.Job Responsibilities:Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.Acquires understanding of clients' insurance objectives and critically analyzes and compares insurance plans to determine suitability.Develop and maintain relationships with clients to ensure that all service needs are met.Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval.Acts as liaison between clients and insurance carriers to resolve service issues. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues.Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.Prepare client proposals based on client's needs, rates, and coverages.Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems.Maintain the accuracy of data in the agency management system.May handle collections of premiums due.Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.Other responsibilities as assigned by Manager.Qualifications:Seven years of commercial lines insurance experience.Thorough knowledge of commercial lines coverages and markets.Property and Casualty Insurance license.Advanced professional designation highly desirable (i.e. ARM, CIC, CPCU)High School diploma or equivalent; AA and/or college degree preferred.Excellent oral and written communications skills.Superior customer service and problem-solving skills.Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.Mastery of virtual technology, including meeting scheduling, video display and screen sharing.Ability to work in a team environment.High level attention to detail is essential.What We Offer You:At HUB International, we're invested in your success — both inside and outside of work. Our benefits are designed to support your well-being, empower your growth, and set you up for a secure future. From comprehensive health coverage to resources that promote work-life balance, we've got you covered.We believe in continuous learning and career momentum. Whether you're just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you thrive. When you grow, we grow!Benefits you may enjoy working at HUB International Mid-Atlantic, Inc:Medical, Dental, Vision and Prescription Drug CoverageHealth Plan Reimbursement ProgramHealth Savings Account (HSA)401(k) Savings PlanEmployee Assistance Program (EAP)Comprehensive Wellness ProgramFlexible Spending Accounts (FSAs)Life and Disability PlansLong-Term CareIdentity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!Low-Cost Loan Program and Student Loan ResourcesVacation, Holiday, Sick, and Personal Time OffComprehensive OnboardingContinuing EducationFlexible Work ArrangementsDress for Your Day Dress-CodeCulture & Belonging Employee Networks:At HUB, inclusion isn't just a core value — it's a shared commitment. We're building a workplace where every voice is heard, every person is respected, and everyone can show up as their authentic self.One of the easiest ways to get involved is by joining one of our Culture & Belonging Employee Networks — communities where connection, support, and impact come to life.Currently we have the following networks:HUB Women NetworkHUB Black Inclusion NetworkAsian Pacific Islander NetworkLatin NetworkHUB Young Professional Enrichment (HYPE)Indigenous NetworkPride NetworkMilitary NetworkAbilities NetworkEmployees engaged in these groups all have an interest in raising awareness at HUB supporting the three-pronged D&I Strategy:Talent – the attraction, recruitment, and hiring of the best diverse talent;Culture – creating a culture of Inclusion and Belonging; andCommunity – having a diverse lens to the societal impact that we have in communities through volunteerism and philanthropy.The expected salary range for this position is $90,000 to $120,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.Apply today!