Facilities Coordinator

Job Title

Axos Bank

Salary Range

$17.25/Hr - $21.00/Hr+

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

Job Description

Supports Las Vegas office front desk and facilities operations while providing coordination and administrative support for Facilities activities across multiple office locations. Coordinates service requests, preventive maintenance schedules, vendor visits, facilities documentation, and work order tracking under the direction of Facilities Management. Serves as a point of contact for employees, vendors, contractors, and property management teams while helping ensure efficient day-to-day Facilities operations.

Responsibilities

Las Vegas Front Desk & Facilities (50% of Time)

• Greets and welcomes customers, vendors, and visitors; directs them to appropriate staff.
• Answers incoming calls and assists with general inquiries.
• Receives, sorts, distributes, and prepares incoming and outgoing mail and packages.
• Maintains breakroom, conference room, and common area supplies.
• Assists with furniture moves, workstation setups, and office organization efforts.
• Creates and updates Facilities service requests and tracks completion.
• Coordinates with local property management and vendors regarding routine maintenance needs.
• Assists employees with Facilities-related requests and escalates issues as appropriate.

Facilities Operations Coordination (50% of Time)

• Coordinates service requests and work orders for assigned office locations.
• Schedules preventive maintenance activities and maintains maintenance records.
• Coordinates vendor visits, site access requirements, and service scheduling.
• Tracks vendor service completion and obtains service documentation.
• Reviews invoices for completeness and routes invoices for management approval.
• Maintains vendor contacts, service agreements, and Facilities documentation.
• Tracks open work orders and follows up on outstanding items.
• Serves as a communication liaison between office locations, vendors, property managers, and
• Assists with reporting, project documentation, and operational recordkeeping.
• Escalates service issues, vendor concerns, and operational challenges to Facilities Management.
• Provides exceptional customer service to employees, customers, vendors, and visitors.
• Maintains accurate Facilities records and documentation.
• Assists with process documentation and administrative projects.
• Supports office moves, furniture installations, and workplace service initiatives.
• Adapts to changing priorities and operational needs across multiple office locations.
• Supports Facilities leadership with special projects and administrative tasks as assigned.

Qualifications

• High School Diploma or equivalent required.
• 1+ years of experience in Facilities, office administration, workplace services, customer service, or a related field.

Axos Employee Benefits May Include

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Pre-Employment Background Check and Drug Test

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.