Support Manager

Job Description

Job Description

Be Part of our Circle.

We empower people to live their best life. That is our mission—not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role.

The individual in this role will support two ladies to be successful and self determined in developing and pursuing their goals. Support Managers earn an hourly rate of $26/hour

• Develop, implement, and oversee Individual Support Plans and Outcomes

• Effectively lead, supervise, and train staff

• Manage and oversee household finances

• Oversee and coordinate the health care needs of individuals supported in collaboration with family/guardian and nursing team

• Effectively communicate with co-workers, supervisors, departments, family, landlords, and community stakeholders

• Advocate for individuals in all aspects of their lives

• Maintain a clean, healthy, and safe living environment

• Manage hiring, onboarding, and retaining of employees in collaboration with leadership and Human Resources

• Promote best practices according to the agency philosophy and mission with emphasis on active engagement

• Provide quality and compliance oversight to ensure funder requirements and agency standards are maintained

• Demonstrate and support all St. Louis Arc Diversity and Inclusion practices/initiatives

We'll celebrate and empower your unique gifts and contributions.

We’ll help you help others. You’ll be embraced and uplifted in our inclusive circle of support.

• You'll have a voice and the autonomy to put into action your ideas for doing your job better—and serve others better.
• Hands-on leadership that empowers team member innovation.
• Opportunities to learn and grow, plus benefits to support your personal and professional well-being—such as health insurance, retirement, and time off.
• Student Loan Repayment Assistance
  • Full-Time hourly direct care staff may be eligible for up to $250 per month paid directly to their student loan vendor. Ask your recruiter for details.

The flexible, respectful individual we see is an innovative and quick thinker with these qualifications:

Join others with your impeccable interpersonal skills, good intentions, and compassion to help people.

• Bachelor's degree required - may substitute education requirement for 5 years of relevant experience
• Three or more years of experience supporting individuals with developmental and intellectual disabilities, customer service, and/or educational fields
• Two or more years of supervisory experience
• Ability to complete CPR/First Aid, Level 1 Medication Aide Training, and Mandt —provided by St. Louis Arc at no cost.
• Valid Driver's License and Auto Insurance

We look forward to welcoming someone with the following knowledge and skills:

• Solid judgment, organization, and problem-solving skills—to work with varying personalities and support needs
• Ability to communicate effectively and professionally, both verbally and in writing
• Ability to work independently, including making critical decisions in emergencies
• Ability to work with varying personalities and support needs
• Basic computer knowledge and ability to navigate database software.

The St. Louis Arc is a non-profit organization that provides support and services to more than 4,500 people with intellectual and developmental disabilities each year. Known for the quality of our staff and culture, the St. Louis Arc was recently recognized as one of the Top 3 Best Places to Work in the “Big Companies” category by St. Louis Business Journal.

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