Collections Specialist

Job Description Express Employment Professionals located in Ithaca NY is seeking multiple Collections Specialists for organizations in the Ithaca and Cortland areas. Are you an experienced Collections Specialist with a passion for customer service and strong negotiation skills? Express Employment Professionals is hiring for multiple Collections Specialist positions to support organizations in the Ithaca and Cortland areas. This is your chance to leverage your expertise and make a meaningful impact in a dynamic environment. Key Responsibilities: Account Reconciliation: Accurately manage and reconcile accounts to ensure financial accuracy. Collection Communications: Reach out to clients through phone, email, and fax to resolve outstanding balances and negotiate payment arrangements. Customer Service: Provide exceptional service while addressing client inquiries and concerns professionally. What We’re Looking For: Communication Skills: Strong verbal and written communication abilities. Customer Focus: A commitment to delivering high-quality customer service and maintaining positive client relationships. Negotiation Skills: Ability to effectively negotiate payment terms and resolve disputes. Technical Proficiency: Solid analytical skills with experience using computer systems for data management and communication. Education & Experience: An Associate Degree and at least 2 years of experience in collections or customer service. Why Work With Us? Competitive Salary: Earn between $18 and $21 per hour based on your experience and skills. Top-Ranked Staffing Agency: Work with a team recognized as the #1 staffing provider in the country and honored locally as the ‘Best Staffing Agency in the Finger Lakes’ for three consecutive years. Career Advancement: Join a reputable staffing company with opportunities for professional growth and development. At Express Employment Professionals, we're dedicated to connecting great people with great jobs. With just one application, you can explore a variety of positions and find your ideal role. Let us be your local resource for professional placement. 222 Elmira Road, Suite 2 Ithaca, NY 14850 EOE Company Description Express Employment Professionals of Ithaca and Cortland, NY and their division, The Specialized Recruiting Group, are a leading staffing provider helping job seekers find work with a wide variety of local businesses. Because we're locally owned, we live in and work in this community and have a vested interest in its success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city. Our Vision: To help as many people as possible find good jobs by helping as many clients as possible find good people. #J-18808-Ljbffr Express Employment Professionals