Employee Relations Manager (Coral Gables)

It's fun to work in a company where people truly believe in what they're doing! We're committed to bringing passion and customer focus to the business.

Position Summary

We are seeking an experienced Employee Relations Manager with a strong legal background to join our Human Resources team. This role is responsible for managing employee relations matters across the country with a strategic, legally sound approach, ensuring compliance with employment laws while fostering a positive and productive workplace culture. The ideal candidate brings a deep understanding of multi-state employment law, exceptional interpersonal skills, and a passion for resolving complex workplace issues.

Essential Duties and Responsibilities

• Serve as the primary point of contact for employee relations matters, including conflict resolution, disciplinary actions, investigations, and performance management.
• Conduct thorough, impartial internal investigations into complaints related to workplace conduct, discrimination, harassment, retaliation, and policy violations, including witness interviews, evidence review, and written findings.
• Advise managers and HR regional managers on complex employee relations issues, including progressive discipline and corrective action, ensuring alignment with organizational values and legal requirements.
• Draft and review documentation such as disciplinary letters, investigation summaries, and separation agreements.
• Monitor changes in employment law and HR regulations; provide proactive guidance and training to HR teams and leadership.
• Collaborate with Legal Counsel on high-risk cases, litigation support, or regulatory inquiries, including agency charges and position statements.
• Develop and implement employee relations policies, procedures, and training programs to ensure legal compliance and promote best practices.
• Track trends in ER issues, maintain case records, generate reports, and make data-driven recommendations to improve workplace culture and mitigate risk.
• Drive and support a fair and equitable employee relations practice.

Qualifications and Educational Requirements

• Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.
• 5+ years of experience in employee relations, or employment law.
• Strong knowledge of federal, multi-state, and local employment laws and regulations (e.g., FMLA, ADA, FLSA, Title VII, ADEA).
• Experience conducting complex workplace investigations and managing sensitive employee issues.
• Excellent analytical, communication, and problem-solving skills.
• High level of discretion, integrity, and professionalism.

Preferred Skills

• JD (Juris Doctor) or advanced legal education strongly preferred.
• HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) a plus.
• Bilingual (Spanish/English) strongly preferred.
• Experience supporting a multi-state workforce and using case management or HRIS tools to track ER matters.

Quirch Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.