Dispatch Operations Specialist

Here at Scotts Miracle‑Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Compensation Pay for this position at Scotts/Hawthorne generally falls between $20.70 and $28.10 per hour, paid weekly. Scotts/Hawthorne will consider various factors in determining the actual pay, including skills, qualifications, experience, and geographical location. Responsibilities Coordinate Scotts and Growing Media freight ensuring maximum efficiency as well as timely deliveries. Negotiate freight rates with contract carriers. Maintain and process all necessary records and paperwork to ensure that private fleet as well as contract carriers are in compliance with state, federal and local regulations. Confirm and/or process orders and bills of lading. Advise customers on delivery scheduling and order problems; develop production schedules in conjunction with the Production Supervisor; work with production personnel and other Growing Media Plants to coordinate shipments; respond to inquiries from customers, truck drivers, corporate personnel, etc. Cross‑train and fill in the general office duties such as scale operation, AP fill in, production entry fill in, inventory posting fill in or other general tasks as needed. Perform special projects and other office duties as requested. Qualifications High School Diploma Two years experience in a traffic or freight related field. Previous experience dispatching trucks. Microsoft Office and computer skills. Strong leadership and communication skills. The ability to manage multiple priorities at once with a strong customer service orientation. Prior negotiation experience. Knowledge of state, local and federal DOT regulations. Knowledge of office procedures. Benefits Medical, dental, vision, life insurance. Holidays, vacation and sick time benefits available within a month of your start date. Healthcare navigation, advocacy and support. 401(k) company match up to 7.5% with immediate participation and vesting. Ability to purchase company stock at a 15% discounted price from market value. $600 annual wellness reimbursement program. Up to $30,000 to help cover the cost of fertility treatments, adoption or surrogacy. Up to 18 weeks of time away to support your growing family. Equal Employment Opportunity Scotts Miracle‑Gro is an EEO Employer, dedicated to a culturally diverse, drug‑free workplace. Eligibility for the above benefits may vary based on full‑time/part‑time status or additional factors. #J-18808-Ljbffr