Service Advisor (Requires Previous Experience In Automotive Service)

Job Description

Job Description

Description of the role:

As a Service Advisor at Carl Hogan GM  Chrysler Dodge Jeep Ram in Columbus, Mississippi, you will be responsible for providing excellent customer service and overseeing the repair and maintenance of vehicles. You will serve as the main point of contact for customers, ensuring their needs are met and their vehicles are serviced efficiently and effectively. This role requires strong communication and organizational skills, as well as a comprehensive understanding of automotive systems and repairs.

Responsibilities:

• Interact with customers to determine their vehicle service needs
• Provide recommendations and advice on necessary repairs and maintenance
• Coordinate vehicle repairs and maintenance with the service team
• Ensure accurate and timely completion of repair orders
• Communicate updates and progress to customers throughout the service process
• Address customer inquiries and concerns in a professional and knowledgeable manner
• Maintain detailed records of customer interactions and service history

Requirements:

• Prior experience as a Service Advisor or in a customer service role in the automotive industry
• Strong knowledge of automotive systems and repairs
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize effectively in a fast-paced environment
• Attention to detail and problem-solving abilities

Benefits:

• Competitive compensation ranging from $700 to $1500 per week
• Healthcare benefits package
• 401(k) retirement savings plan
• Paid vacation and holidays
• Career development and advancement opportunities

About the Company:

Carl Hogan GM Chrysler Dodge jeep Ram is a reputable automotive dealership located in Columbus, Mississippi. With a dedicated team and a commitment to exceptional customer service, we have been serving the community for over 20 years. We offer a wide range of services, including new and used vehicle sales, vehicle maintenance and repairs, and financing options. Join our team and contribute to our continued success in providing top-quality automotive solutions to our valued customers.