Mail Services Processor II

NICO National Indemnity Company

Want to work for a company with unparalleled financial strength and stability that offers "large company" benefits with an exciting, friendly, and "small company" atmosphere? Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.

Job Description

A Brief Overview Processes and delivers incoming and outgoing mail per established procedures and deadlines. Enters data and check information into designated computer systems. Maintains confidentiality at all times. Performs all duties in a safe manner.

What will you do?

• Date stamps and sorts incoming mail for delivery within the company. May open the mail when authorized by management. Opens and date stamps Claims Department mail. Identifies, sorts and prepares each piece of mail for scanning or delivery to other departments.
• Opens, sorts and prepares Premium Finance mail for the Imaging Department. Locates via mainframe (V-4) or ImageRight, policy numbers for documents that do not include the policy number and prepares for the Imaging Department.
• Enters incoming checks daily for NICO/BHHC into the Finance Department's cash receipts system via the mainframe when authorized by management. Makes copies according to cash receipts procedures and distributes to appropriate departments. Makes any needed corrections when advised by the Finance Department.
• Prepares, counts, and adheres postage for USPS Return Receipt and Certified Mail for the Cancellation, Claims and other departments using appropriate forms and meeting set deadlines. Prepares, copies and completes all USPS forms returned by the Post Office for the Imaging Department.
• Prepares printed policy and other Company documents for mailing. Applies provided printed labels to designated USPS envelopes for large policy mailings. Verifies the name on label matches the name on policy and reports any inconsistencies to appropriate person to correct prior to mailing. Operates folder/inserter equipment as necessary in preparing documents for mailing.
• Picks up and delivers U.S. Mail and interoffice mail and materials within office by walking through all departments as scheduled. Sorts interoffice correspondence and other materials to be delivered to departments. Prepares outgoing mail by sorting, weighing, sealing, and adhering postage to envelopes for pick up by an outside mail service.
• Prepares packages for delivery by FedEx and UPS. Identifies and selects most cost effective courier based on package qualities. Boxes deliverables as necessary, weighs and applies mailing label to package. Delivers packages to building dock for pickup by appropriate courier.
• POSITIVE TEAM CULTURE: Exhibits and promotes a positive team culture includes but not limited to accepting constructive feedback, being respectful of others, being helpful to coworkers, volunteering to assist with projects, etc.
• OTHER: Performs related duties as directed or as situation dictates such as participating in other activities, projects, and initiatives as required. Duties are listed in order of greatest importance. Other responsibilities may be assigned.

Education and Experience

Education High school diploma or GED or equivalent work experience. Experience Six months minimum experience.

Required Knowledge

• Basic math
• Alpha/numeric filing
• Personal computer and related software

Preferred Knowledge

• Company practices and procedures
• General knowledge of insurance operations

Required Skills and Abilities

• Typing 30 - 35 wpm (required)
• Excellent customer service orientation
• Good oral communication
• Proofreading
• Computer data entry
• Calculator
• Postage metering machine and scale (preferred)
• Photocopy machine
• Work well with others
• Ability to lift, carry, and push up to 30 lbs.
• Requires regular and dependable level of attendance
• Remember correct sorting of mail
• Work with detail with accuracy
• Manual dexterity
• Walk and stand the majority of the workday
• Make changes and keep records of transactions
• Read/comprehend documents
• Maintain confidentiality

We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys.

We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program.

Benefits, Perks and more! We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!