AI-Driven Support Systems Lead
Neko Health
Neko Health in New York seeks a technical product manager to enhance their support team's operations. This role involves optimizing their support tech stack, deploying AI-powered automations, and mapping the customer journey to eliminate bottlenecks. Applicants should have over 5 years of experience in similar environments, expertise in CRM platforms like Zendesk, and strong data analysis skills. The position promotes building seamless technical workflows and aims to elevate both member and agent experiences through advanced technology. #J-18808-Ljbffr Neko Health
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- ...capital that fragmented legacy systems can’t provide. We are... ...opportunity We're hiring a Support Lead to own the overall customer support... ...have. Every chat, call, and AI-agent conversation tells us where... ...Reach Understanding - We are driven by curiosity and empathy to...Work at officeRemote workWork from homeFlexible hoursShift work
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$100k
Trade Flow Support - Trading Infrastructure Support Lead Our team-focused culture brings together exceptional talent... ...mission‑critical infrastructure, systems, and platform application services... ...thrive in a fast‑paced, deadline‑driven environment. Bachelor’s degree in...Weekend work$132.3k - $170k
...To do that, we've built the leading healthcare marketplace that makes... ...alongside deeply thoughtful, driven, and collaborative teammates,... ...on our Mission As an AI Support Operations Manager, you'll play... ...in workflows and systems Passionate about emerging...Flexible hours$85k - $112.5k
...into our culture. If you are driven to solve exhilarating... ...you. WHAT YOU’LL DO The Support Engagement Lead is a member of the Recurring... ...Zendesk or similar ticketing system Technical knowledge on how... ...marketers to combine and activate AI agents, models, and features...Full timeContract workWork at officeFlexible hours- Customer Support Manager Location: Houston, TX Employment Type :Full... ...000+annually&bonus incentives Lead a high-performing team and elevatethe... ....We provide training on our systems and processes. WhatYou’llDo... ...experience or relationship-driven environments Experience leading...Full time
$132.3k - $170k
A leading healthcare marketplace is hiring an AI Support Operations Manager in New York. This pivotal role involves using AI to create efficient support experiences, manage workflows, and improve customer satisfaction. Candidates should have 5-7 years of experience, including...Flexible hours- ...Family Support Coordinator (FSC) Location: Pomonok Community Center - Queens, NY Status... ...participant records and apply a data-driven approach to track engagement, milestones,... ...housing programs, and public assistance systems preferred. Experience using a data-driven...Full timeFlexible hoursAfternoon shift
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- Hi! I’m Allie, Head of Support at Ashby. As our Support organization continues to scale globally... ...to hire our first Workforce Management Lead at Ashby. This is not a traditional WFM... ...Your role will be to design and own the systems that allow this team to do their best...Temporary workWork at officeFlexible hoursShift work
$200k - $250k
Framework Ventures is looking for a Trade Support Team Lead to optimize trading operations, ensuring a seamless experience for traders. The... ...candidate will have over 7 years of experience in trade support or system infrastructure, with strong Linux, Bash, and Python skills....Flexible hours- Overview Empower AI is AI for government. Empower AI gives federal... ...’s commitment to hiring and supporting active-duty and veteran... ...As a Risk Management Support Lead , you will be accountable for... ...CSS) contract by ensuring all systems meet cybersecurity, Risk Management...Contract workFor contractorsWork at office
- Kaizen in New York City is looking for a candidate to develop and lead customer support operations. This hybrid role is crucial for enhancing operational systems across various agencies, moving from reactive to proactive support. The ideal candidate will have a strong background...
$200k - $250k
...investment adviser. Overview: We are looking to add a Trade Support Team Lead to our team. You will work directly with our Development, Trading... ...Requirements 7+ years experience in a trade support or system infrastructure role Strong knowledge of Linux operating system...WorldwideFlexible hours- A leading digital innovation firm is seeking a Coupa Support Lead in the USA to manage Coupa AMS and production support operations. The ideal candidate will have... ...Coupa knowledge, including integration with ERP systems like SAP and Oracle. Responsibilities include leading...Remote job
$45 - $48 per hour
Job Details Desktop Support Sr. Deskside Technician New York,NY Posted:3/30/2026 Job Description Job ID#: 63305 Job Category: Desktop... ...related to but not limited to the delivery of: · Cegid Point of Sale systems · Endpoint Technology including PC, MAC, Mobile Devices (iOS...Full timeWork at officeLocal areaRemote workDay shift- Insight Global is seeking an IT Support Administrator for their New York City office. This role involves serving as the Tier 3 escalation... ...IT issues within a 170+ person engineering firm, focusing on systems in a Microsoft-centric environment like Windows and Azure. The...Work at office
$45k - $65k
...and detail-oriented Reservations & Client Support Coordinator to assist with reservation... ...and comfortable working within established systems and processes. Key Responsibilities Coordinate... ...provided Collaborative and process-driven team environment Equal Opportunity...Work experience placementRemote workFlexible hours
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