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AI-Driven Support Systems Lead

Neko Health

Neko Health in New York seeks a technical product manager to enhance their support team's operations. This role involves optimizing their support tech stack, deploying AI-powered automations, and mapping the customer journey to eliminate bottlenecks. Applicants should have over 5 years of experience in similar environments, expertise in CRM platforms like Zendesk, and strong data analysis skills. The position promotes building seamless technical workflows and aims to elevate both member and agent experiences through advanced technology. #J-18808-Ljbffr Neko Health

Vacancy posted 2 days ago
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