AI-Driven Support Systems Lead
Neko Health
Neko Health in New York seeks a technical product manager to enhance their support team's operations. This role involves optimizing their support tech stack, deploying AI-powered automations, and mapping the customer journey to eliminate bottlenecks. Applicants should have over 5 years of experience in similar environments, expertise in CRM platforms like Zendesk, and strong data analysis skills. The position promotes building seamless technical workflows and aims to elevate both member and agent experiences through advanced technology. #J-18808-Ljbffr Neko Health
- ...A growing school lunch program in the United States is seeking a Customer Support Lead Engineer to develop modern, AI-first support systems. This role involves leading a support team, organizing responses to customer issues, and creating efficient processes. The ideal...SuggestedRemote work
- ...Givebutter is seeking a Support Operations Specialist to manage and... ...their support tech stack, driving AI initiatives to enhance... ...solving mindset. You’ll ensure systems efficiency while maintaining high... ...satisfaction standards. Join a mission-driven team dedicated to improving...SuggestedRemote workFlexible hours
$115k - $135k
3. Workday Implementation & System Support LeadLocationAssociation Office**Salary: $115,000 - $... ...mission, we cultivate a culture of learning, leading, and collaboration to enhance community... ...working in a nonprofit or mission-driven enterprise environment preferred.* This...SuggestedFull timePart timeWork at office- Resolution Technologies, Inc. is seeking a Global Manager, IT Support Services to lead their worldwide employee technology support organization.... ..., strong leadership skills, and familiarity with AI-driven support models. Responsibilities include enhancing operational...SuggestedWorldwide
- USP Management is looking for an IT Support Coordinator in Fort Lee, New Jersey. This full-time role involves maintaining and troubleshooting IT systems, providing first-line support for hardware and software, and administering Google Workspace environments. Ideal candidates...SuggestedFull time
- ...Numeral is seeking a Customer Support Lead in the United States to build and scale a world-class support function. This role involves leading... ...environments, overseeing support functions, and leveraging AI tools to enhance operations. The position offers competitive compensation...
- ...The AI orchestration of your wildest imagination... ...changing the way people bring systems together and scale... ...-quality, and scalable support engineering operation... ...functional work with other team leads Onboard new members... ...across teams Data-driven approach: You are...Contract workTemporary workLocal areaImmediate startRemote workVisa sponsorship
- ...engineering platform built for the AI era. In a world where... ...from traditional search to AI-driven platforms, we help brands get... ...are building the intelligent systems that will empower the next generation... ...We're seeking a Technical Support Lead to own how we support...Flexible hoursShift workDay shift
$90k - $110k
Arlo is seeking a Senior Member Support Manager to lead its Member Advocate team in New York City. In this fully remote position, you will manage the member support lifecycle, focusing on coaching and performance metrics. Candidates should have 4-6 years of customer support...Remote work- A leading financial services firm in New York seeks a Systems Support Specialist to provide expert technology support for 20+ professionals. You will be responsible for both on-site and remote assistance, ensuring seamless operations during critical presentations and meetings...Remote job
- ...A leading health tech company is searching for a Solutions Architect / Support Engineer to drive innovation in healthcare technology. This... ...troubleshooting, and AI tools. With a focus on team collaboration... ...platforms. Join a mission-driven team dedicated to improving care...Remote work
- Tanner Health is seeking a Lead Analyst to be a vital part of the support team for applications. This role is responsible for managing the workflow of Analysts... ...related experience and strong knowledge of complex systems. Epic certification is preferred, along with a...
$80k - $90k
...A leading e-commerce firm in the United States is looking for a Fulfillment Support Team Manager to oversee their support department and optimize workflows. The successful candidate will lead a team to ensure high-quality support and operational success. Key responsibilities...- ...Overview Ordo is America’s fastest-growing school lunch program. To support our expansion, we’re seeking a Customer Support Lead Engineer to build an AI-first, modern support system designed for faster responses and less human work. As our first Customer Support Lead,...Full timeImmediate startRemote workWork from homeFlexible hours
$140k - $170k
...Technical Support Manager New York City, NY We... ...customer-focused manager to lead a team of high energy... ..., Information Systems, Data Science, or a closely... ...expert. We are a data driven group and expect you to... ...About Us Sigma is the AI apps and analytics platform...Full timeWork experience placementWork at officeFlexible hours$120k - $140k
...Intelligent. Symphony is an AI-powered communication and... ...highly organised Technical Support Manager to lead our New York based L2/L3 Support... ...teams in fast-paced, SLA-driven environments. ~ Excellent... ...SIP technologies, cloud PBX systems, or trader voice platforms strongly...Local area- ...world’s most advanced AI-native platform. Our customers... .... We’re also a mission-driven company. We cultivate a... ...is seeking a Technical Support Manager to join our... ...be responsible for leading the technical support team... ...of case management system, process workflows, and...Work experience placementWork at officeLocal areaRemote workWorldwide
$135k - $175k
...divh2Customer Support Lead/h2pCandid Health is seeking a Customer Support Lead to enable our... ...various areas of the business, and developing systems that allow Candid to continue providing... ...on all available data./liliYou are driven and hardworking and know how to motivate...Work at officeFlexible hours- ...The role involves managing a panel of patients, supporting them in understanding their medical conditions... ...service skills, proficiency with healthcare systems, and prior experience in care coordination. Join a mission-driven team focused on compassionate, patient-centered...
- ...Entrepreneur Cooperative is seeking a highly technical Head of Technical Support (AI & Operations) to lead the customer support organization. This hands-on leader will manage a team, drive strategic AI initiatives, and enhance operational efficiency for mission-critical...
- ...Entrepreneur Cooperative is looking for a Head of Technical Support (AI & Operations) to lead and scale a dynamic support organization. This role involves mentoring a team, implementing AI strategies, and optimizing customer support processes. The successful candidate...
$132.3k - $170k
...To do that, we've built the leading healthcare marketplace that makes... ...alongside deeply thoughtful, driven, and collaborative teammates,... ...on our Mission As an AI Support Operations Manager, you'll play... ...in workflows and systems Passionate about emerging...Flexible hours- ...capital that fragmented legacy systems can’t provide. We are... ...opportunity We're hiring a Support Lead to own the overall customer support... ...have. Every chat, call, and AI-agent conversation tells us where... ...Reach Understanding - We are driven by curiosity and empathy to...Full timeWork at officeRemote workWork from homeFlexible hoursShift work
$230k - $280k
Gigs, Inc. is seeking a Customer Support Lead in New York to help build a fast and scalable support experience. This role will involve leading... ...leadership, a customer-first mindset, and a desire to utilize AI in customer support processes. Gigs offers competitive...$100k
Trade Flow Support - Trading Infrastructure Support Lead Our team-focused culture brings together exceptional talent... ...mission‑critical infrastructure, systems, and platform application services... ...thrive in a fast‑paced, deadline‑driven environment. Bachelor’s degree in...Weekend work- Customer Support Manager Location: Houston, TX Employment Type :Full... ...000+annually&bonus incentives Lead a high-performing team and elevatethe... ....We provide training on our systems and processes. WhatYou’llDo... ...experience or relationship-driven environments Experience leading...Full time
$132.3k - $170k
A leading healthcare marketplace is hiring an AI Support Operations Manager in New York. This pivotal role involves using AI to create efficient support experiences, manage workflows, and improve customer satisfaction. Candidates should have 5-7 years of experience, including...Flexible hours$25.92 - $31.97 per hour
...Something Good Our secret to leading the way in hospitality? We... ...environment. Job Summary The NY Support Center Coordinator will... ...needs to be hospitality driven and passionate about helping... ...of all office equipment and systems. Manages relationships with vendors...Weekly payPermanent employmentWork experience placementWork at officeMonday to FridayFlexible hours- ...Family Support Coordinator (FSC) Location: Pomonok Community Center - Queens, NY Status... ...participant records and apply a data-driven approach to track engagement, milestones,... ...housing programs, and public assistance systems preferred. Experience using a data-driven...Full timeFlexible hoursAfternoon shift
$55k - $65k
...Family Support Coordinator Pomonok Community Center Location: Flushing, NY Status:... ...engagement, milestones, and outcomes using a data-driven approach Contribute to creating a... ...of community resources, housing systems, and public assistance programs Experience...Full timeFlexible hoursAfternoon shift
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