ERP Project Manager

Job Summary:

The ERP Project Manager - IT is responsible for planning, coordinating, and delivering projects across Kuehne Company's Enterprise Resource Planning (ERP) environment, with primary responsibility for Sage X3 and its integrated business applications.

This position manages ERP project scope, schedule, budget, and resources while providing hands-on configuration, administration, and support of the ERP environment. The ERP Project Manager - IT partners with business stakeholders to improve financial, manufacturing, inventory, supply chain, and operational processes while maintaining system reliability and data integrity.

The role combines project management discipline with hands-on technical expertise. The ERP Project Manager - IT leads ERP initiatives, coordinates third-party vendors and managed service providers (MSPs), and helps build internal ERP capabilities to reduce reliance on external resources over time. Overall ERP strategy and enterprise architecture direction are established in partnership with IT leadership.

Supervisory Responsibilities:

Provides project direction and day-to-day coordination for:

• Managed Service Providers (MSPs)
• ERP consultants
• Software vendors
• Contract developers
• Future ERP technical resources as assigned

Essential Responsibilities:

• Serve as the day-to-day project lead and primary functional point of contact for the Sage X3 ERP environment.
• Contribute to the company's ERP roadmap and translate it into executable project plans, delivery schedules, stakeholder management and budgets.
• Maintain the ERP environment strategy (development, test, and production) and document system, infrastructure, and integration designs for Sage X3 and connected applications, in partnership with IT leadership and vendor architects.
• Lead ERP implementation, upgrade, enhancement, and optimization projects.
• Manage cross-functional ERP projects from initiation through post-go-live stabilization, including the migration of Sage X3 to a cloud-hosted or new on-premise environment, covering scope, budget, schedule, resource planning, risk management, data migration, and cutover.
• Configure, customize, and support Sage X3 functionality to meet evolving business requirements.
• Coordinate, support, and test ERP integrations with third-party applications, including WMS, EDI, banking, transportation, CRM, reporting, and manufacturing systems.
• Partner with Accounting, Operations, Sales, and IT leadership to improve business processes through technology.
• Manage day-to-day relationships with ERP vendors, implementation partners, and managed service providers, including statements of work, deliverables, and invoicing, while identifying opportunities to reduce outsourced support and increase internal capabilities.
• Coordinate ERP-related development activities and review solutions delivered by internal and external developers.
• Support SQL development, reporting, data analysis, and business intelligence initiatives.
• Administer ERP security and user access, and monitor data integrity, backup, and system performance in coordination with IT infrastructure resources.
• Lead and execute change management, testing, deployment, and documentation efforts for ERP enhancements.
• Apply and help maintain governance, standards, and best practices for ERP administration and application development.
• Monitor system performance and proactively identify opportunities for automation, efficiency, and process improvement.
• Troubleshoot and fix complex ERP issues and provide technical support.
• Maintain project and technical documentation, including project plans, status reports, integrations, customizations, and business processes.
• Stay current with ERP technologies and recommend future enhancements that align with business objectives.
• Provide regular project status reporting to IT and business leadership, including progress, risks, issues, decisions, and budget variance.

Required Skills/Abilities:

• Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.
• Ability to work independently on assigned tasks while collaborating with cross-functional teams.
• Effective communication skills with both technical and non-technical stakeholders.
• Strong attention to detail, particularly with financial and operational data.
• Proven project management skills, with the ability to plan and deliver ERP initiatives involving budgets, timelines, vendors, and cross-functional teams.
• Ability to document and communicate system and integration designs for an enterprise ERP environment.
• Ability to run project meetings, maintain schedules and status reporting, and hold vendors accountable to committed deliverables and dates.
• Familiarity with ERP systems, business processes, and system integration concepts.

• Must be able to pass a 10 panel controlled substance testing and random testing after that.
• Must be able to pass a background investigation check and maintain in good standing order, as per TSA's TWIC criteria.

Education and Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• 7-10 years of experience in ERP systems, application development, project management, or related roles, including at least 3 years leading projects.
• Hands-on experience working with Sage ERP systems (e.g., Sage X3, 300, or Intacct), including exposure to core modules such as General Ledger, Accounts Payable/Receivable, and Inventory.
• Strong technical proficiency in SQL and at least one programming language (e.g., C#, .NET) and 4GL.
• Experience with legacy technologies (e.g., VB6/VB.NET).
• Experience with APIs and system integrations.
• Experience with version control systems (e.g., Git, SVN).
• Experience with reporting and analytics tools (e.g., Power BI).
• Exposure to configuration management and deployment practices.
• Sage certification preferred; project management certification or relevant experience (e.g., PMP, CAPM, or equivalent) preferred.
• Experience leading or supporting ERP platform migrations (cloud and/or on-premise), including infrastructure planning, data migration, testing, and cutover.
• Familiarity with cloud infrastructure and hosting models (e.g., AWS, Azure, or vendor-hosted Sage X3 environments).