IT Support Specialist
Compu Vision Consulting Inc
Job Title: IT Support Specialist
Location: Washington, DC (Onsite at Headquarters with Global Remote Support)
Client: U.S. Department of the Treasury - Office of Technical Assistance (OTA)
Security Requirement: Moderate Risk Public Trust Clearance (Eligibility Required)
Citizenship Requirement: U.S. Citizen Only About the Client
The Office of Technical Assistance (OTA), under the U.S. Department of the Treasury, provides technical and advisory assistance to more than 50 countries worldwide. OTA supports five major functional areas:
The IT Support Specialist provides end-to-end technical support across a globally distributed workforce. This role supports headquarters staff in Washington, DC and international personnel deployed worldwide. The specialist will deliver hands-on and remote IT support covering hardware, software, network services, cybersecurity compliance, identity management, and enterprise collaboration platforms.
This is a high-responsibility, mission-critical role requiring deep Microsoft 365 administration experience, strong troubleshooting expertise, and the ability to operate in a secure government IT environment. Key Responsibilities
Global IT Support & Operations
Location: Washington, DC (Onsite at Headquarters with Global Remote Support)
Client: U.S. Department of the Treasury - Office of Technical Assistance (OTA)
Security Requirement: Moderate Risk Public Trust Clearance (Eligibility Required)
Citizenship Requirement: U.S. Citizen Only About the Client
The Office of Technical Assistance (OTA), under the U.S. Department of the Treasury, provides technical and advisory assistance to more than 50 countries worldwide. OTA supports five major functional areas:
- Economic Crimes
- Government Debt and Infrastructure Finance
- Budget and Financial Accountability
- Banking and Financial Services
- Revenue Administration
The IT Support Specialist provides end-to-end technical support across a globally distributed workforce. This role supports headquarters staff in Washington, DC and international personnel deployed worldwide. The specialist will deliver hands-on and remote IT support covering hardware, software, network services, cybersecurity compliance, identity management, and enterprise collaboration platforms.
This is a high-responsibility, mission-critical role requiring deep Microsoft 365 administration experience, strong troubleshooting expertise, and the ability to operate in a secure government IT environment. Key Responsibilities
Global IT Support & Operations
- Provide Tier 2 and Tier 3 IT support to domestic and internationally deployed staff
- Troubleshoot and resolve hardware, software, OS, network, and connectivity issues
- Deliver full lifecycle IT support for laptops, mobile devices, and peripherals
- Provide real-time remote technical assistance using enterprise remote access tools
- Support hybrid and remote work environments across multiple time zones
- Administer Microsoft 365 hybrid environments
- Manage Entra ID (Azure AD), Single Sign-On (SSO), and Multi-Factor Authentication (MFA)
- Administer Exchange Online, Teams, SharePoint, OneDrive, Microsoft Groups
- Support Outlook, Teams conferencing, and collaboration workflows
- Manage email account creation, modification, archiving, and deactivation
- Maintain compliance with federal cybersecurity directives and FISMA requirements
- Support enterprise cybersecurity initiatives including cyber hygiene scans
- Assist with data loss prevention controls
- Follow strict government security standards and auditing requirements
- Safeguard controlled and sensitive information
- Maintain complete IT asset inventory across global staff
- Provision, deploy, repair, replace, and track laptops and mobile devices
- Manage IT equipment logistics, shipping, recovery, and lifecycle replacement
- Support and maintain Audio/Video and conference room IT systems
- Install, configure, update, and support:
- Adobe Applications
- Power BI
- Power Automate
- Visio
- Planner
- Project
- Troubleshoot application licensing, access, and performance issues
- Minimum 7+ years of professional IT support experience
- Deep expertise with:
- Microsoft 365 Hybrid Environments
- Entra ID / Azure AD
- MFA and SSO
- Advanced Windows OS troubleshooting and device support
- Experience installing, supporting, and managing laptop and mobile devices
- Hands-on experience with:
- Exchange Online
- Teams
- SharePoint
- OneDrive
- Experience with enterprise remote support tools:
- Remote Desktop
- Zoom
- Microsoft Teams
- Strong understanding of cloud security best practices and compliance
- Experience supporting globally deployed staff and international operations
- Strong verbal and written communication skills
- Proven ability to work independently under deadlines
- High adaptability in fast-changing environments
- Strong collaborative mindset and cultural sensitivity
- Bachelor's degree in IT, Computer Science, or related field
- Relevant certifications preferred:
- CompTIA
- Microsoft
- ITIL
- Full-time onsite role at Washington, DC headquarters
- Daily interaction with international users across multiple time zones
- High availability during business hours with flexibility for urgent global issues
- Handling of sensitive government systems and data
- Strict adherence to federal IT security and acceptable use policies
- No subcontracting - individual contractor engagement only
- Background investigation and suitability determination required before start
- Must be eligible to obtain and maintain a Moderate Risk Public Trust Clearance
- Must successfully pass background investigation
- Must maintain active SAM registration and Unique Entity Identifier (UEI)
- Must comply with all federal cybersecurity, data protection, and IT governance rules
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the IT Support Specialist in United States vacancy
- ...of a big city, but the crime rate of a smaller town.Job Summary/Description:KYTV is seeking a skilled and customer-centric IT Support Specialist to join our technology team. In this role, you will be the first line of support for our employees, ensuring our hardware, software...SuggestedFull timeWork at officeLocal area
- IT Support SpecialistPosition Type: Contract with potential for Contract-to-HireWork Arrangement: OnsiteWe are seeking an IT Support Specialist with strong technical aptitude and excellent customer service skills to provide hands-on support in an onsite environment. This...SuggestedPermanent employmentContract work
$33 - $36 per hour
Position SummaryWe are seeking an experienced and customer-focused IT Support Specialist to provide technical support to employees across the organization. The ideal candidate will have 3-5 years of IT support experience, hands-on experience supporting Yardi, and strong...SuggestedFull timeWork at officeLocal areaRemote work$40.8 - $60 per hour
About the TeamThe IT Service Desk Teams provide complete, real-time support to DoorDash employees needing IT support or IT equipment. These teams partner closely with other areas of the business and IT to ensure we are always providing the highest level of support to our...SuggestedHourly payWork at officeLocal areaRemote workFlexible hours- ...that will report to our Downtown Nashville headquarters located on Broadway. Position Summary: Associate must provide top quality IT Support to all employees throughout the FirstBank organization. This IT support includes responding to incoming incidents via multiple...SuggestedWork at officeRemote work
- ...commercialization of innovative component/system technology prototypes, multi-physics simulation software, multi-disciplinary analyses, and expert support services. Based in Huntsville, Alabama where laboratory facilities and headquarters are located, CFD Research also has office and...Permanent employmentFull timeTemporary workPart timeWork at officeLocal area
$40.92 - $64.62 per hour
Astreya is seeking a highly skilled and customer-focused IT End User Support Specialist (L4) to provide advanced onsite and remote technical support within a demanding, fast-paced enterprise environment. This role requires a seasoned IT professional with deep technical...Hourly payPermanent employmentFull timeTemporary workWork at officeRemote work- ...primary duties will be to assist with the on-site Field Service support for the downtown team. This assignment will help support all of... ...programs, utilities, and hardware operations. Image, install and move IT-related equipment. Experience with hardware peripherals such as...Remote work
- ...real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be... ...!MANTECH seeks motivated, career and customer-oriented IT Support Specialists to join our team in Oahu Hawaii and Dallas Texas. Responsibilities...Full timeWork at officeLocal areaRemote work
$40.8 - $60 per hour
About the TeamThe IT Service Desk Teams provide complete, real-time support to DoorDash employees needing IT support or IT equipment. These teams partner closely with other areas of the business and IT to ensure we are always providing the highest level of support to our...Hourly payWork at officeLocal areaRemote workFlexible hours- The IT Support Specialist provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. As the face of IT for all users in the company, this role requires a persistent and dependable work ethic with strong...Local area
- ...a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered... ...step in their career. In this role, you will provide high-level support to our 300+ users while helping optimize our IT operations. What...For contractorsLocal areaFlexible hours
- ...role is eligible for our hybrid work model: Two days in-office.IT Support SpecialistOur Corporate IT team keeps Priceline employees... ...related operations.Why this job’s a big deal:As an IT Support Specialist, you’ll play a critical role in ensuring Priceline employees have...Full timeFixed term contractSummer workWork at officeLocal areaRemote workFlexible hours
- ...business founded in 1998 and headquartered in Reston, VA. We offer IT solutions across the disciplines of program/project management,... ...and hardware problems of users.Serves as a contact for level 1 support.Serves as a contact for users having problems using computer...Remote work
- ***This is a fully onsite opportunity supporting the Phoenix, Arizona location***Position Responsibilities:Support of RBG applications, including... ..., setup, troubleshooting, and lifecycle managementWork with IT Service Center and other IT groups to support issues with a high...Local area
$30 - $37 per hour
DescriptionPerforms day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end user equipment,... ...issues. Updates status of queued service requests with the IT service management system.Job Responsibilities• Provides Tier 2...Contract workTemporary workRemote work- ...Type: Contract Industry: Information TechnologyJob Number: 19645Pay Rate: 31.25Job DescriptionIT Support Specialist Our client located in Houston, TX has a need for a IT Support Specialist on a contract to hire basis. Company Profile: Healthcare Industry Team Culture...Contract workVisa sponsorship
$30 - $37 per hour
...Responsibilities• Provides Tier 2 deskside and remote end user support including imaging, deployment, asset management, Windows 11 with... ...engineers.• Updates status of queued service requests with the IT service management system.• The support will range from simple to...Contract workTemporary workRemote work- ...mission of leading youth and families to know and follow Christ.The IS Analyst II is primarily responsible for the implementation, support, and maintenance of end user computer systems, associated software, and peripherals in a networked environment. This position plays...For contractorsWork experience placementSummer workWork at officeLocal areaNight shiftDay shift
- ...Title: Information Technology Professional (IT/CTN/IS)Category / Component: Enlisted... ...Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and... ...servers, and communication systems that support naval operations; as a Cryptologic...ApprenticeshipShift work
- ...Houston, London and Tokyo, Nikkiso Cryo offers prompt and full support for all of our customers worldwide. Job Overview Under general direction... ...computers, peripherals, servers and equipment. Respond to IT tickets assigned in support of multi-location users....Work experience placementWork at officeLocal areaRemote workWorldwideFlexible hours
- ...Under general supervision, the Support Specialist I performs technical and clerical computer operation tasks in support of City users. The role... ...networks and provide training on applications. Coordinate with IT team on support requests involving network hardware,...InternshipWork at office
$18 per hour
...IT SUPPORT SPECIALIST II -IT-BH-FT-VARIES Requisition Number : ITSUP003724 Posted : July 15, 2026 Full-Time On-site Rate : $18 USD per hour Locations Showing 1 location Description SUMMARY : Responsible for all shall assist in monitoring all the Information Technology...Hourly payFull timeWork at officeShift work- .... The role As we scale our US team in Washington, D.C., we are looking for a nIT Support Specialist to ensure our daily operations run seamlessly. In this role, you will be the face of IT for our growing office—supporting our team directly so they can focus on delivering...Work at officeLocal area
- ...we’re advancing agriculture through innovation, sustainability, and real‑world results. AMVAC has a new opportunity for an IT Support Specialist at the Axis, Alabama plant who will be responsible for providing advanced technical support to end users and maintaining the...Permanent employmentWork at officeLocal areaImmediate startRemote workFlexible hours
- ## IT Support SpecialistApplylocations: Pearl, MStime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR0000044144Marmon... ...s empowered to be their best.We are looking for an IT Support Specialist to join our manufacturing team, reporting to the Helpdesk Team...Work at officeRemote work
- ...Associate Application Support Analyst provides end‑user and desk‑side IT support across office, clinical, and research laboratory environments. This role focuses on troubleshooting PC, mobile, and Microsoft 365 systems, supporting VoIP and network issues, and collaborating...Work experience placementWork at officeWeekend work
- ...Technology Support Specialist Help our people do their best work. At Kayser Automotive Group, we believe technology should make work easier—not... ...Technology Support Specialist, you'll be the primary day-to-day IT resource supporting employees across our dealerships and...Work at officeRemote work
- ...Usherwood Office Technology is seeking an IT Help Desk Technician in Albany, NY. You will provide vital support for all managed IT clients, tackling various challenges from hardware issues to mobile device management. The ideal candidate should have an Associates Degree...Work at office
- ...Prosoco-Inc in Kansas is seeking an IT Support Specialist to be the first point of contact for employee technology support. This role troubleshoots hardware/software issues, provisions equipment, and supports Microsoft 365 applications to ensure teams have the resources...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Specialist. Be the first to apply!
Related searches
- IT procurement specialist United States
- IT technician United States
- IT technician no experience United States
- senior IT support specialist United States
- entry level computer operator United States
- it technical specialist United States
- IT specialist United States
- junior computer operator United States
- entry level IT support specialist United States
- lead computer operator United States

