Customer Service Representative - State Farm Agent Team Member

Benefits:

• IRA matching
• Flexible schedule
• Paid time off

ROLE DESCRIPTION:

Team Member (Customer Service / Insurance)

As a Team Member with Mark Larson, you'll help create exceptional customer experiences that support the continued growth of a successful insurance agency. You'll use your attention to detail, strong customer service skills, and genuine desire to help people to resolve inquiries, coordinate with fellow team members, and anticipate the needs of the community we serve.

We'd love to connect if you're customer-focused, empathetic, and motivated. We also offer internal growth opportunities for driven, sales-minded candidates.

Responsibilities

• Answer customer questions and provide policy information
• Assist with policy changes, updates, and renewals
• Support the claims process, including submitting claims and following up with customers
• Maintain accurate, up-to-date records of customer interactions

Qualifications

• Strong communication and interpersonal skills
• Detail-oriented and able to multitask effectively
• Previous customer service experience preferred
• Ability to obtain a Property & Casualty license
• Ability to obtain a Life & Health license

Compensation: $18.00 - $25.00 per hour


My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Greeley, CO and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.