Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Join our team at Danny Fernandez State Farm Agency in Fort Lauderdale, where we personalize careers to fit your strengths and aspirations. Since 2015, we've created a workplace that empowers growth, offering roles tailored to your skills, whether in customer care, claims, or sales. With a multilingual team speaking English, Spanish, Portuguese, and French, we serve the diverse South Florida community with integrity and care. Here, you'll receive ongoing training, mentorship, and the flexibility to grow both professionally and personally. If you're passionate about helping others and want a career that values you as an individual, we'd love to have you on our team.

As a Customer Service Representative - State Farm Agent Team Member with Danny Fernandez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $44,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Additional languages spoken: Spanish