Guest Sales and Service Consultant

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Training & development
• Wellness resources
• Opportunity for advancement
• Tuition assistance

Front Desk Sales Consultant (This Is a Sales Role — Read Before Applying)

Massage Heights Ingersoll is hiring a Front Desk Sales Consultant .
This is not a receptionist role. If you don’t like selling, this will not be a good fit.

We are looking for someone who is comfortable guiding conversations, handling objections, and closing memberships — both on the phone and in person.

The Reality of the Role (No Sugarcoating:)

• You will be expected to sell memberships
• You will be measured on conversion rates
• You will receive coaching and feedback
• This is a performance-based role , not an admin position

If that excites you, keep reading.
If that makes you uncomfortable, please do not apply.

Compensation:

• Starting pay: $15/hour
• $20 commission per membership sold
• Hourly increases based on performance:
  • 18% conversion → $16/hour
  • 25%+ conversion → $17/hour
• Strong performers earn $45k–$50k+
• Free massage every month

This role rewards people who can convert — not people who just “show up.”

Schedule:

• 20–40 hours per week available
• Full-time and part-time options
• Evenings and weekends required
• Shifts fall within:
  • Mon–Fri: 9am–9pm
  • Sat: 9am–7pm
  • Sun: 10am–6pm

Schedules are predictable and posted in advance.

What You’ll Be Doing:

• Handling warm inbound inquiries (no cold calls)
• Explaining services and memberships clearly and confidently
• Guiding guests toward consistent care
• Closing memberships and tracking results
• Answering phones with confidence and energy
• Following sales processes and conversion metrics

Who is a good fit:
This role is a strong fit if you have experience in:

• Restaurant or hospitality service (servers do very well here)
• Retail or membership sales
• Guest-facing roles where persuasion matters

You should be comfortable:

• Talking on the phone
• Asking for the sale
• Being coached
• Being accountable to numbers

Who will NOT be a good fit:

• Someone looking for a quiet front desk job
• Someone who dislikes sales or performance metrics
• Someone who wants admin-only responsibilities
• Someone uncomfortable with feedback or coaching

Perks & Benefits:

• Paid training
• Employee discounts
• Complimentary monthly massage
• Opportunity to grow within a broader wellness business ecosystem

Final Note

We are not looking for “everyone.”
We are looking for someone who wants to perform, grow, and be rewarded for results .

If that sounds like you, apply!