Digital Services Team Lead - Coaching & Ops Excellence
LPL Financial LLC
LPL Financial is seeking a Digital Services Manager to lead a team of about fifteen service representatives delivering investor and advisor support via live chat, web inquiries, and email. You will provide real‑time coaching and develop team capabilities to reflect our commitment to excellence. Responsibilities include coaching on escalations, driving process improvements, and enhancing customer satisfaction, first‑call resolution, and chat concurrency. #J-18808-Ljbffr LPL Financial LLC
Vacancy posted 1 day ago
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