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Tier 2 IT Support Specialist — Managed Services

Promedia, a New Era Technology Company

New Era Technology is seeking a Managed Service Support Specialist to deliver exceptional customer experience and support Microsoft-based environments. You will troubleshoot issues via phone or ticket system and maintain accurate documentation of steps and outcomes. We value energetic, growth-minded professionals who excel at teamwork, time management, and building trusted client relationships. You will collaborate with technicians and management to improve processes and prevent recurring #J-18808-Ljbffr New Era Technology

Vacancy posted 2 days ago
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