Tier 2 IT Support Specialist — Managed Services
Promedia, a New Era Technology Company
New Era Technology is seeking a Managed Service Support Specialist to deliver exceptional customer experience and support Microsoft-based environments. You will troubleshoot issues via phone or ticket system and maintain accurate documentation of steps and outcomes. We value energetic, growth-minded professionals who excel at teamwork, time management, and building trusted client relationships. You will collaborate with technicians and management to improve processes and prevent recurring #J-18808-Ljbffr New Era Technology
- ...provides enterprise data management and security solutions that... ...vendors. The platform supports complex and high-volume use... ...Your Role: We’re seeking a Tier 2 Support Specialist to join our Super Awesome... ...you will provide world class service to our customers. You will...SuggestedFull timeCasual workWork at officeWorldwideFlexible hours
- ...open rebellion against the IT grain. We do Technology.... ...in Cybersecurity, IT Support and Professional Services. We are growing quickly,... ...Overview As a Level 2 Support Specialist , you will handle more complex... ...Software and Hardware Management: Skills in managing and configuring...SuggestedFull timeWork at officeLocal areaRemote workNight shift
$35k - $58k
...behalf of a partner company, who manages all applications and next... ...partner is looking for an IT Service Desk Specialist based in the United States.... ...provides hands-on technical support for enterprise and government... ...experience, including a minimum of 2 years providing hands-on IT...SuggestedPermanent employmentTemporary workRemote workFlexible hoursShift workNight shift$85k - $105k
...Onsite It Support SpecialistWe're looking for... ...Onsite IT Support Specialist to be the friendly... ...day feels like.Own Tier-1 resolution against... ....Build our asset-management system from the ground... ...like CMMC Level 2.Shape Cape's... ...system (e.g., Jira Service Management) and working...SuggestedOdd jobLive inWork at officeRemote work$60k - $80k
...generation technology, industry expertise, implementation and managed services to help organizations derive value from the... ...fast‑paced environment. Job Responsibilities As an IT Support Specialist, you will be an integral part of our Internal IT Team, providing...SuggestedTemporary workWork at officeImmediate startRemote workFlexible hours$115k - $135k
...Senior IT Support SpecialistTishman Speyer creates vibrant destinations... ..., operator, and investment manager of top-tier real estate in 33 markets... ...asset-wide amenity services through our ZO platform, and... ...experienced Senior IT Support Specialist to provide white-glove, real...Full timeWork at officeLocal areaRemote workFlexible hoursWeekend work$77k - $87k
...Job Description Job Title: IT Service Management Specialist – Mainframe Production Control \n Location: New York, NY \n Work Arrangement: 1... ...technology service management, process management, operations; \n 2. A baccalaureate degree Froman accredited college and...Full timeShift workNight shift3 days per week- ...a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team.... ...administration, endpoint management, network operations, cybersecurity... ...cannot be resolved by Tier 1 support personnel.... ...provide exceptional customer service while maintaining the reliability...Permanent employmentFull timeWork at officeRelocation
$77k - $87k
...Job Title: IT Service Management Specialist – Mainframe Production Control Location: New York, NY Work Arrangement: 100% Onsite Job Type: Full... ...service management, process management, operations; 2. A baccalaureate degree Froman accredited college and eight...Full timeShift workNight shift3 days per week- ...hybrid team member with some IT experience who is ready to take... ...Directory and Microsoft 365, while supporting hardware and software quoting,... ...to providing excellent client service. Please note: This... ...assign Microsoft 365 licenses, and manage distribution groups, shared...Full timeInternshipWork at officeNight shift
$72k - $76k
...Qualifications Japanese IT company seeks for a... ...Bilingual IT User Support Specialist. Position: IT User... ...: M-F 9AM – 5PM Tier 1/IT User Support Specialist... ...on IT products or services Record events and... ...Password management Tier 2 / Sr. IT User Support...Work at officeRemote work3 days per week- ...9:00 PM EST Department: Managed Services / Service Desk Position Overview... ...Service Desk Engineer to support our Managed Services team in... ...candidate is a well-rounded IT professional who can: • Resolve... ...complete documentation to Tier 2/3 teams Maintain proactive...Full timeRemote workShift work
$40 per hour
...years of experience supporting both Mac and Windows... ...preferred. The Mac IT Operations Specialist (L2) provides basic... ...as augments the IT Service Desk Team by... ...procurement and asset management practices for IT hardware... ...Desktop Support at Tier 2 levels as well as being...Contract workWork at officeLocal areaVisa sponsorship- ...Responsibilities Helpdesk & Incident Management: Provide Tier 1 and Tier 2 technical support to end-users, resolving hardware,... ...business applications and core IT systems to ensure maximum uptime... ...proven experience in a helpdesk, service desk, or IT support role....Permanent employmentFull timeRemote work
$75k
...IT Service Desk Technician Level 2 (MSP) We are a national MSP with a growing presence in New York City. We believe that we will provide our clients... ...Desk Technician Level 2 (MSP) should be comfortable supporting clients in Windows and Mac environments. Key technologies...Permanent employmentFull timeTemporary workWork from homeHome office2 days per week$77k - $87k
...information technology service management process management operations... ...equivalent to "1" or "2" above. Hours/... ...also specifies NYCERS Tier 6 Social Security NYCE... ...agencies and technical support staff - including the... ...and operations complex IT infrastructure engineering...Full timeLocal areaFlexible hoursShift work3 days per week$40.92 - $64.62 per hour
...skilled and customer-focused IT End User Support Specialist (L4) to provide advanced... ...platforms, and infrastructure services. The ideal candidate... ..., can effectively manage multiple concurrent support... ...diligence before engaging higher-tier support teams. Success...Hourly payPermanent employmentFull timeTemporary workWork at officeRemote workFlexible hours$28.7 - $45.9 per hour
...About the team The Associate Specialist, Desktop Systems supports day‑to‑day end‑user... ...and completing well‑defined service requests under close supervision... ...tracking and lifecycle management. This role has been... ...diploma or equivalent. 0–2 years of experience in desktop...Hourly payWork at officeLocal area$75k - $85k
...Sr IT Support SpecialistMeltwater is in search of a Sr IT Support Specialist who will play a critical role in ensuring... ...class delivery of IT services to our New York City... ...and asset lifecycle management.Monitor system performance... ...our diverse team of 2,200+ employees in 50...Work at officeLocal areaRemote work- ...intelligence and cutting-edge IT services. With a focus on fostering a... ...Journeyman Computer User Support Specialist to join our IT support team.... ...equivalent is required. Between 2 to 7 years of relevant... ...Ability to work independently and manage multiple priorities...Remote workFlexible hours
- ...IT Support SpecialistWe are hiring an experienced IT Support Specialist to help scale and optimize our business processes... ...and provide in-person service at our offices by... ...ticketing system (+4000 PM).2+ years of experience... ...with securing/management of endpoints using JAMF...Work at office
$115k - $135k
...development, investment, and property management with a diverse portfolio spanning premier... ...currently looking to add a Senior IT Support Specialist to their team. This is an exciting opportunity... ...organization that values innovation, service excellence, and professional growth....Hourly payWork at officeRemote workWorldwide$25.5 per hour
...GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position... ...work over VPN and/or Citrix. Manage user relocation requests Ensure... ...communication devices. Provide tier 2 support, including but not...Full timeContract workCurrently hiringLocal areaRemote workRelocationFlexible hours- ...research, purchase, and manage alternative... ...Administrator to join our IT operations team. In this... ...serve as the highest tier of internal technical support. The ideal candidate... ...escalation point for Tier 2/3 engineering... ...software, and cloud service vendors to evaluate new...
- ...IT Support SpecialistWe are looking for an IT Support Specialist to deliver timely, user-focused technical support across the... ..., network, and account issues; manage support tickets; maintain IT assets... ...repairs, replacements, and service calls.Follow backup, security,...Remote work
- ...dynamic technology firm in the United States is seeking an IT Support Specialist with expertise in Microsoft 365 and fluency in French. In this... ...product engagement. A commitment to exceptional customer service and strong technical problem-solving skills are essential for...
- ...Job Title IT Support Specialist Duration 12-month assignment Schedule 5/40 - Onsite Location: Stamford... ...on deskside support, remote support, asset management, and maintaining reliable end-user technology services. This position will play an important part in...For contractorsWork at officeRemote work
- ...also one of Google's earliest product managers and co-creator of Google Maps. Before founding... ...Workspace. What you’ll do As an IT Support Specialist in New York, you'll be the hands-on, on... ...What you’ll bring Experience: 2-5 years in hands‑on IT support or...Full timeWork at officeImmediate startRemote workRelocationMonday to ThursdayFlexible hours
$30 per hour
...MaziCTools is seeking a Partner Expert IT Crewmember to provide technical support for JetBlue Crewmembers, ensuring efficient first and second-level assistance... ...with the latest operating systems. Strong customer service skills and the ability to follow JetBlue’s core values...Temporary workRemote work$74.8k - $130.9k
...for an amazingly talented IT Support Level 2 Specialist to join our team! In this... ...'ll Be Doing: Provide Tier 1 & Tier 2 support for client... ..., etc.). Microsoft 365 services: Teams, SharePoint,... .... iOS device setup and management using Apple Business Manager...InternshipLocal areaWorldwideFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tier 2 IT Support Specialist — Managed Services. Be the first to apply!
- senior IT support specialist New York, NY
- computer operator New York, NY
- IT support specialist New York, NY
- IT specialist New York, NY
- IT technician New York, NY
- entry level IT support specialist New York, NY
- executive IT support specialist New York, NY
- recruiting support specialist New York, NY
- direct support specialist New York, NY
- client support specialist New York, NY




