Coral Gables - Spa Director

Job Description Job Description An NFC Amenity Management Spa/Fitness Director creates a well-run operation across the fitness center, spa, and amenity spaces. This is achieved by building a winning team that ensures all clients and guests receive a 5 Diamond Experience.

This is a full-time position, paying $55,000 per year.

Reports To: Area Director

Responsibilities
Ensures the Fitness/Spa and Amenity spaces are operating effectively and in accordance with Property Management and/or Board of Directors expectations
Develop a monthly Calendar of Events
Maintain Client Satisfaction, which will result in the retention of the Contract
Ensures each client and guest receives a Warm Welcome and Fond Farewell
Recruits, trains, motivates, supervises, and mentors team members - leads by example
Ensure that all team members are trained to react intelligently and quickly to all emergencies
Use the Company Approved Team Scheduler to ensure payroll budget compliance
Ensures team members follow 5 Diamond Performance Standards
Complete necessary Payroll Tasks by Company deadlines
Always looking for ways to Wow all clients by exceeding their expectations and striving to
provide aggressive hospitality
Complete team member evaluations as required. Make hiring, promotion, disciplinary, and
termination recommendations to the Area Director.
Maintain professional and technical knowledge about spa services and personal training
by remaining current with trends in the industry.
Covers shifts for team members to ensure proper staffing requirements are maintained
Attend company meetings/trainings and ensure all team members participate in company training
sessions
Maintain consistency by the entire team in enforcing the rules and regulations established
by management, or complete daily inspections using cleaning checklists to ensure cleanliness.
Adheres to all NFC policies
Follows HR and Risk Management protocols
Monitors and reviews daily employees performance and provides necessary support, training,
or counseling as needed
Performs miscellaneous job-related duties as assigned

Minimum Job Requirements:
Passion for Spa and Fitness, and helping others achieve their goals
Must have an outgoing personality
Must be hospitality-driven and offer any necessary assistance to clients and guests
Must be able to coach and mentor team members
Must possess the ability to multitask
Must possess the ability to work in a team environment

Knowledge, Skills & Abilities Required
Basic knowledge of Microsoft Office (Word & Excel) and the Internet
Proven organizational skills that exemplify attention to detail from beginning to follow-up on each project undertaken
Proven leadership ability to develop and motivate team members and effectively provide
supervision as well as training members to deliver high-level customer service
Effective interpersonal communication skills (written and oral) with the ability to engage positively with clients
Diplomatically handle delicate and challenging client concerns
Must be well-versed in budgetary and cost control responsibilities
Ability to lift 50 pounds

These are the qualities and attributes were looking for in this position-
Front Desk Experience
Hospitality and Gym/Spa Management
Outgoing Personality
Teamwork and Mentoring
Ability To Multitask
Flexibility
Detail-Oriented
Proactive

Check out our website at nfcam.com and join our Social Networks:

Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off on your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we dont contact you right away, well have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

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At the time of this ad, the position pays $55,000 per year. Historically, it has been offered at $50,000.00.
Company Description Full-time positions include Health, Vision, and Dental Insurance options, as well as Paid Time Off.

Since 2006, NFC has led the way as the nations top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.

The difference between a good community and a great one is determined by its amenities. Thats why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nations leading provider of luxury lifestyle services.

NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington. Company Description Full-time positions include Health, Vision, and Dental Insurance options, as well as Paid Time Off.\r\n\r\nSince 2006, NFC has led the way as the nations top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. Thats why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nations leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.