IT Governance Analyst

Job Summary

The IT Governance Analyst (ITGA) is responsible for supporting the IT Governance program. This includes IT policy, procedures and standards coordination and oversight, IT Asset Management (ITAM) and IT procurement support, first line of defense (1LOD) risk management and control testing, Third party risk management support, and audit and regulatory support. This position also supports IT communications for IT Change Management and Incident support.


Key Responsibilities

• Provide coordination and oversight on all ITS and ITG policies, procedures and processes including periodic reviews, revisions and additions.
• Maintain 1LOD repository for all IT related Risk assessments and risk acceptance documentation.
• Execute and support ITGC and control testing as 1LOD. Validate control evidence and effectiveness.
• Participate in the Vendor SOC Reviews by being the shepherd of the CUEC (Complementary User Entity Controls) process.
• Oversee Vendor certification requirements in partnership with the Third-Party Risk Management team - both for annual renewals and as needed for new IT vendors.
• Partner with vendor owners to manage key aspects of IT vendor relationships, including contracts, statements of work, warranties, and maintenance/support agreements.
• Support all IT communications.
• Review, maintain, and update the ITG Collaboration Site, as needed.
• Fulfill hardware procurement requests from internal customers using various asset tracking and purchasing tools.
• Serve as the central point of contact for ITS procurement and sourcing of assets and consumables, managing the IT procurement process in compliance with policies and procedures.
• Manage the full procurement process from PO creation to Invoice processing.
• Support and maintain CMDB completeness and accuracy.
• Support audit and regulatory exams by preparing requested documentation.

Compliance Responsibilities

Complies with all applicable state and federal banking laws, regulations, and internal policies related but not limited to lending, operations, and deposit requirements, including Bank Secrecy Act (BSA), Anti-Money Laundering (AML) requirements, Office of Foreign Assets Control (OFAC) regulations, Customer Identification Program (CIP) requirements, Financial Elder Abuse reporting laws, Sexual Harassment prevention policies, information security and privacy requirements.

Required Knowledge

• Working knowledge of IT Service and Asset Management processes, reporting and measurement
• Microsoft Word, Excel, PowerPoint.

Knowledge, Skills and Abilities

• Excellent interpersonal skills, including verbal and written communication, superb listening and follow-up
• The ability to work both independently and with others at all levels
• Energetic, dynamic, detail oriented and thorough
• Flexible, results and service oriented
• Able to use discretion when dealing with confidential data
• Ability to learn quickly
• A master at Microsoft Word, Excel and PowerPoint.
• Possesses the ability to do "Whatever it takes," to work hard, have fun and be part of a great team of people working toward making the Bank better every day!
• Will be trained and become certified in the latest version of ITIL Foundation.
• Identify areas for personal professional development and seek assistance with training, certifications, networking, etc. to support career advancement.

Equipment Operated

• Operates standard electronic computers and customary office equipment required to perform essential job functions.
• Use of equipment is required, with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA).

Physical Requirements & Work Environment

The physical demands and work environment characteristics described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Nothing in this description is intended to limit the availability of reasonable accommodation under applicable law.

• Ability to perform repetitive movements associated with office and computer-based work.
• Ability to sit and or stand for extended periods of time to perform essential job functions.
• Ability to lift, carry, or move objects weighing up to 25 pounds, with or without reasonable accommodation.
• Ability to use hands and fingers to manage, manipulate, or feel objects and operate standard office equipment.
• Work is primarily performed in an office environment with a controlled temperature and standard office conditions.

Education and Experience

• Bachelor's Degree or equivalent, required.
• Possess or actively working towards the recent version of ITIL Foundation Certification.
• Experienced in Budgeting and Accounting Hands-on experience with overseeing and managing IT policies, procedures and processes.

Minimum Absence Requirement

Some positions within the Bank have been designated as sensitive positions due to access to critical systems, records, or processes. In accordance with Bank policy and sound internal-control practices, employees in sensitive positions are required to complete a mandatory consecutive absence from essential duties each calendar year to support segregation of duties and independent review.

The required absence will be scheduled in coordination with management to ensure continuity of operations. Administration of absence, including paid or unpaid status, will comply with all applicable federal, state, and local wage and hour and leave laws, including California requirements.

Required Minimum Absence for This Position: Two (2) Consecutive Weeks

Officer Title Eligibility

For qualified positions, the Bank may designate an Officer Title based on the role's job level, scope of responsibility, and alignment with established competency frameworks. Eligibility for an Officer Title designation is contingent upon the employee meeting defined competency, performance, and experience requirements and is governed by applicable Bank policies, governance standards, and required approval processes.

• This position is not eligible for an Officer Title.

Compensation

The listed range represents the full compensation range for this position. Placement within the range will be determined based on factors including skills, relevant experience, job-related qualifications, geographic location, and internal equity, in accordance with Bank compensation policies.

• Non-Exempt Hourly Rate: $ $24.50 - $37.50 per hour

Disclaimer

This job description is intended to describe the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Employees may be required to perform other duties as assigned, consistent with business needs and applicable law.

Farmers and Merchants Bank of Long Beach reserve the right to modify, amend, or discontinue job duties or requirements at any time. Nothing in this job description creates a contract of employment, either express or implied, or alters the at-will nature of employment.

June 16, 2026