Training Manager

Description and Requirements

General Description: Responsible for developing training solutions based on organizational needs and identified weaknesses. Design, create, deliver, and manage learning solutions for the Company.

Responsibilities:
• Accountable for full-cycle recruitment, management, and development of assigned team. Includes performance management, setting priorities, developing work plans and schedules, and approval of timecards and expense reports.
• Develop and prepare training materials and update as needed.
• Manage various course design projects as the subject matter expert (SME). Collaborate with other process owners or SMEs to create relevant content for internal training. Includes courseware and certification programs.
• Lead the delivery of training programs and sessions in a variety of formats. Includes in-classroom, web-based, technical materials, and blended learning environments.
• Design and develop dynamic instructional interactions and simulations to create engaging course content.
• Evaluate existing training solutions. Utilize improvement methodologies to enhance them.
• Write and edit audio voice-over scripts for e-learning as needed.
• Provide recommendations to make courses and instructional design more efficient and effective.

Knowledge, Skills, and Abilities:
• 5 years + relevant insurance industry experience.
• College degree in related field preferred.
• Broad knowledge of Wholesale or Retail Insurance and office automation applications.
• Working knowledge of internet-based programs and Microsoft Office suite, including Excel.
• Strong project management and presentation skills. Ability to drive results.
• Strong written, verbal, and interpersonal communication skills.
• Ability to convey complex information to a wide variety of audiences. Includes small and large group settings with employees, mid-level managers, and senior leaders.
• Ability to maintain confidential information.
• Working knowledge of applicable federal and state labor laws.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.