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Lead UX Designer

Spectraforce Technologies Inc

Lead UX Designer
12 months
Oakland, CA (Hybrid - 2 days in a month onsite)


LOCAL CANDIDATES ONLY
.
  • Equipment: Cleint laptop will be provided.
  • Expenses: with prior Manager approval, may expense for travel reimbursments for business related travels needed
TOP THINGS:
  • Strong advocate for user-centered design
  • Systems thinker for end-to-end experiences
  • Clear communicator of design rationale
Role Overview:
Project Charlie is seeking a Lead User Experience (UX) Designer - Mobile & Platforms to provide leadership in understanding customer needs, defining product experiences, and shaping the overall design vision for a new customer-facing mobile platform. This role begins as a hands-on design leader and evolves into leading a small UX function.
The Lead UX Designer owns end-to-end experience design-researching user behaviors, identifying unmet needs, documenting current-state journeys, and driving future-state improvements while partnering closely with Product and Engineering.



Key Responsibilities:
  • Lead user research and discovery to understand customer behaviors and pain points
  • Conduct interviews, usability testing, surveys, and behavioral analysis
  • Capture and document current-state journeys and experiences
  • Translate insights into design strategies and requirements
  • Design user flows, wireframes, prototypes, and high-fidelity UI
  • Own and drive overall look and feel of the platform
  • Define and evolve design systems and guidelines
  • Partner with Product and Engineering to ensure feasibility
  • Facilitate workshops and stakeholder alignment
  • Lead usability testing and iterative improvements
  • Mentor designers and oversee external partners
  • Ensure accessibility, privacy, and compliance standards


Minimum Experience:
  • 8-10+ years of UX/UI or product design experience
  • Strong background in user research, interaction design, and mobile design
  • Experience across end-to-end product design lifecycle
  • Ability to simplify complex systems into intuitive experiences
  • Experience with journey maps and design systems
  • Proficiency with tools like Figma, Sketch, or Adobe XD
  • Cross-functional collaboration with Product and Engineering
  • Ability to lead and influence without authority


Desired Experience:
  • Experience designing customer-facing products at scale
  • Experience in regulated industries
  • Familiarity with data-rich or IoT ecosystems
  • Experience supporting launch and iteration
  • Experience working with external agencies
Desired Characteristics:
  • Strong advocate for user-centered design
  • Systems thinker for end-to-end experiences
  • Clear communicator of design rationale
  • Collaborative and cross-functional leader
  • Balances user, technical, and business needs
  • Comfortable with ambiguity
What Success Looks Like:
  • Customer insights drive product decisions
  • Platform delivers intuitive and cohesive experiences
  • Design influences product strategy
  • Teams align around a clear experience vision
  • Continuous improvements based on user feedback
Vacancy posted 15 hours ago
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