Coordinator, Season Ticket Member Experiences
$24.04 per hourLos Angeles Rams
Season Ticket Member Experiences Coordinator
The Season Ticket Member Experiences Coordinator is responsible for supporting the day-to-day operations of the Member Experiences team, helping to execute Season Ticket Member events, benefits, and engagement initiatives while delivering a best-in-class experience for Rams Season Ticket Members year-round. As an integral member of the Rams Service department, this role collaborates across departments to plan and execute Season Ticket Member benefits, events, and experiences, bringing them to life through both gameday and non-gameday activations.
Responsibilities:
- Support the planning and execution of Season Ticket Member events, experiences and benefits throughout the year, including research, ideation, logistics, operations, and communications.
- Help execute Member experiences at Rams gamedays, Training Camp and other events. During gamedays, support larger game themes and in-game initiatives as needed.
- Write, develop, and request assets for Member communication such as monthly newsletters, experience Know Before You Go information, and other emails regarding various topics like club benefits, upcoming events, and exclusive opportunities.
- Work with Ticket Operations & Strategy teams to manage Member event processes in programs such as Archtics and CRM and compile post-event recaps and reports.
- Coordinate with internal and external stakeholders on various benefits and programs offered through the NFL and other partners (e.g. NFL Membership Club offerings)
- Support all Season Ticket Member gifting and fulfillment efforts, including gift ideation, Member Guide updates, inventory management, merchandise distribution and shipping.
- Assist with the planning, operations, and execution of Season Ticket Member engagement programs, including Rams House Fan Council, STM of the Month, and other fan initiatives.
- Oversee elements and upkeep of Season Ticket Member webpages, partnering with Creative and Digital teams to request regular updates.
- Manage the Season Ticket Member Facebook group by posting announcements, reviewing and approving requests, monitoring conversations, and facilitating necessary follow-up and support from service representatives.
- Research industry trends and best practices to enhance Member events, experiences and engagement strategies.
- Deliver world-class service that continually exceeds expectations of Season Ticket Members, Premium Members, Suite Owners, and fans.
- Perform other duties as assigned.
Qualifications (Skills/Capabilities):
- Positive and resilient spirit, with a professional demeanor and a team-first attitude
- Comfortable interacting and engaging with fans
- Handles difficult situations effectively, objectively, and with empathy
- Strong critical thinking and conflict resolution skills
- Creative problem-solving and adaptability to rapid change
- Ability to multi-task and be extremely detail-oriented
- Excellent organizational and verbal/written communication skills
- Proactive with proven ability to work independently and manage multiple projects and priorities
- Passion for working in the NFL, working in a team environment, and interacting with people
Experience & Education:
- Four-year college degree or graduate degree
- Minimum 1-2 years of experience in sports, events and/or service
- Ability to work event-driven schedule, including nights, weekends and potentially holidays. Must be available to work all Rams home games.
Technical Knowledge:
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and online survey tools
- Experience using Archtics ticketing system and Microsoft/Salesforce CRM
- Familiar with social media platforms (Facebook, Twitter, Instagram, YouTube, LinkedIn)
Work Environment:
- Housing within 45 miles of Woodland Hills, CA is preferred
- Reliable transportation is required for periodic local travel, and all work-related mileage will be reimbursed
- Ability to work an event-driven schedule, including weekends, evenings, and some holidays
- Must be able to work all Los Angeles Rams home games
- Comfortable with face-face, in-person experiences with clients, fans, and prospects
- Ability to travel around the stadium interacting with clients and fans during home games
- Computer and desk work is a significant part of daily activities
- Sitting, standing, working with hands for extended periods of time
- Occasional lifting of up to 50 pounds may be required
Pay Rate: $24.04/hour + eligibility for overtime pay. The Los Angeles Rams are proud to be an Equal Opportunity Employer. We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves.
Los Angeles RamsVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Coordinator, Season Ticket Member Experiences in Woodland Hills, CA vacancy
$24.04 per hour
...Ticket Operations Coordinator The Los Angeles Rams Ticket Operations Coordinator must be a professional, team-oriented individual willing and... ...responsibilities as assigned. Role Qualifications (Skills/Experience/Capabilities): Previous experience in ticket...SuggestedWork at officeImmediate startWork from homeRelocationFlexible hoursNight shift$21 - $22 per hour
Summary The Outpatient UM Member and Provider Notification Coordinator will report directly to Lead/Supervisor. Their primary role is to provide timely... ...graduate or GED equivalent ~One-year medical office experience ~Bilingual ~Knowledge of medical terminology ~...SuggestedHourly payWork at officeFlexible hours$25.5 - $30.61 per hour
...Work®. At AMH, our goal is to simplify the experience of leasing a home through professional... ..., wherever they are in life. The Title Coordinator is responsible for maintaining a database... ...orientation Ability to be an effective member of project teams Compensation The anticipated...SuggestedHourly payWork at officeLocal areaFlexible hoursDormont Manufacturing Company
Calabasas, CA4 days ago$23 per hour
...Member Services Representative If you have Member Services Representative and Customer Service experience and you're looking for work ASAP then this is the position for you! A very popular company in Canoga Park is looking for multiple Member Services Reps to join...SuggestedContract workTemporary workImmediate startMonday to FridayShift workDay shift- ...5:30pm Monday to Friday As a Staffing Coordinator at Belmont Village Senior Living, you will... ...MS Office suite including basic Excel experience Proficient reading, comprehension,... ...active roles. Our most successful team members are deeply committed to serving seniors...SuggestedFull timeContract workTemporary workMonday to FridayShift work
Belmont Village
Calabasas, CA5 days ago $51k - $80k
...Representative - State Farm Agent Team Member with Omar Soudani - State Farm Agent, you... ...the kind of exceptional customer experiences that reinforce the growth of a successful... ...career while resolving customer inquiries, coordinating with other agency team members, and...For contractorsWork at officeOmar Soudani - State Farm Agent
Canoga Park, CA3 days ago$30.88 - $43.5 per hour
...Senior Coordinator, Office Services The Senior Coordinator, Office Services supports and... ..., safe, and high-quality workplace experience. The Senior Coordinator evaluates, prioritizes... ..., concisely, and proactively with team members and internal stakeholders. ~ Ability...Contract workWork at office$24 - $25 per hour
...HEDIS Coordinator The HEDIS Coordinator performs the functions related to the outreach... ...Interface with physicians, vendors, members, and internal staff telephonically or in... ...related knowledge, licensure, skills, and experience. The total compensation package for...Hourly payFull timeCasual workWork at officeRelocation packageFlexible hours- ...Summary Insomniac is seeking a proactive PR Coordinator to develop and implement creative... .... Provide onboarding support for team members, clients, vendors, and partners. Execute... ...as needed. Qualifications 1+ year of experience in music public relations or related...Full timeInternshipWork at officeShift workWeekend workAfternoon shift
$51k - $80k
...team as Customer Service Representative - State Farm Agent Team Member. Committed to delivering exceptional service, we provide a... ...timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and...For contractorsWork at office$60k - $105k
...Promote successful and long-lasting customer relations. Experience in sales (outside sales or inside sales representative, retail... ...are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion...For contractorsWork at officeImmediate start$23 per hour
...Quality Improvement Coordinator Under the supervision and direction of the QI Director... ...related knowledge, licensure, skills, and experience. The total compensation package for... ...also to the health and wellness of our members. As such, we are firmly dedicated to...Hourly payFull timeCasual workWork at officeRelocation packageFlexible hours$18 - $20 per hour
...Scheduling Coordinator Right Choice In-Home Care is a leading home care agency serving... ...collaborative, supportive environment to our team members. Our success is built on the solid... ...Bachelor's degree or relevant industry experience required Fluency in English required...Hourly payFull time- Insomniac is seeking a PR Coordinator to join a dynamic, growth‑minded culture rooted in respect... ...training and onboarding to team members and partners. Other projects and initiatives... ...qualifications: At least 1 year of experience in music public relations, internships,...Full timeInternshipWork at officeImmediate startWeekend workAfternoon shift
$20 - $27 per hour
...interaction. The quality of the Headliner experience is our top priority.Insomniac produces... ...3.**THE ROLE**Insomniac is hiring a PR Coordinator to join our vibrant, growth-minded... ...collaboratively with internal and external team members anywhere in the world. Must have great...Full timeInternshipWork at officeLocal areaImmediate startShift workNight shiftAfternoon shift- ...vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and... ...market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Health...Hourly payFor contractorsWork at officeFlexible hours
$25 - $40 per hour
...Representative - State Farm Agent Team Member As a Account Representative - State... ...generate the kind of exceptional client experiences that reinforce the growth of a successful... ...while resolving customer inquiries, coordinating with other agency team members, and anticipating...Hourly payFor contractorsWork at officeImmediate start$70.3k - $80k
Insomniac - Project Manager, Elevated Experiences page is loaded## Insomniac - Project Manager... ..., including mapping needs, vendor coordination, signage plans, and on-site build requirements... ...credential advancing, including ticketing needs, access levels, and department credential...Work at officeLocal areaNight shiftWeekend workAfternoon shift$18 per hour
...Account Representative - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional to join their... ...grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-...Hourly payFor contractorsWork at officeFlexible hours$51k - $80k
...Hiring! As a Account Representative - State Farm Agent Team Member with Omar Soudani - State Farm Agent, you will play a key role... ...Excellent communication and relationship-building abilities. Experience in sales or customer service preferred. Goal-oriented and motivated...For contractorsWork at office$23 - $30.25 per hour
...name plates for offices or cubicles, IT tickets, new hire photo, badges, keys, new hire... ...out offices and cubicles of exiting team members Ensure training rooms and conference... ...Diploma required 1 to 3 years relevant experience required Proficiency in Microsoft Office...Temporary workWork at officeWeekend work$23 - $27 per hour
...Join Our Team as a Receptionist/Biller & Treatment Coordinator! Competitive Pay: $23-$27 per hour Full-Time Position: Monday to Friday... ...insurance, paid holidays, and vacation after 90 days Experience Required: Minimum of 2 years Title Biller & Treatment Coordinator...Hourly payFull timeWork at officeMonday to FridayShift workBouelavard Dental Group
Woodland Hills, CA7 days ago$51k - $80k
...State Farm Agent as a Account Associate - State Farm Agent Team Member means becoming an essential part of a growing and customer-... ...include strong interpersonal and communication skills, previous experience in sales or customer service is helpful, being driven by goals...For contractorsWork at office$33.65 - $40.87 per hour
...service delivery and driving operational execution within a wealth management practice. The ideal candidate will have 2+ years of experience in a financial services operations role, strong organizational skills, and proficiency with CRM systems. Compensation ranges from...Hourly pay$73.4k - $78.4k
...reinvigorate. Basic Purpose The Membership Experience and Engagement Manager curates a luxury membership experience for our valued members. This position will anticipate member... ...Compliance & Standards Ensure adherence to Four Seasons’ Category One and Two Work Rules and...Full timeWorldwideFlexible hoursWeekend workAfternoon shiftEarly shiftWeekday work$33.65 - $40.87 per hour
...highly personalized client experience. Our team is intentional about... ...plays a central role in the coordination and execution of client... ...ensure completion across team members Track advisor state licensing... ...including milestone recognition and seasonal gifting Oversee marketing...Hourly paySeasonal workWork at officeRelocationHome officeHR.Coach
Calabasas, CA5 days ago- ...Conejo Valley Chamber of Commerce is a member-driven, professionally staffed non-profit... ...Agoura Hills. POSITION DESCRIPTION The Coordinator provides cross-functional support to the... ...Knowledge of online marketing and social media Experience in Photoshop, Canvas and/or InDesign and...Work experience placementLocal areaFlexible hours
Greater Conejo Valley Chamber of Commerce
Westlake Village, CA2 days ago $25.5 - $30.61 per hour
...Title Coordinator page is loaded## Title Coordinatorlocations: Calabasas, CAtime type: Full timeposted on: Posted Todayjob requisition... ...and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance...Hourly payLocal areaFlexible hoursWeekend workAMH Internet Solutions, Inc.
Calabasas, CA1 day ago$16 - $30 per hour
...Seasonal Administrative Assistant *** PLEASE NOTE - THIS IS A SEASONAL POSITION WITH... ...Resolve vendor disputes directly or in coordination with credit card companies Update and... ...What we look for: Professional office experience 1 yr +, proficient with Microsoft...Hourly payWork experience placementSeasonal workWork at officeImmediate startFlexible hours- ...Ambassador to join Prada Group in Topanga, California, where you will be responsible for providing an exceptional luxury customer experience. You will guide clients through the brand world, ensuring their needs are met and building long-lasting relationships. This role...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Coordinator, Season Ticket Member Experiences. Be the first to apply!
