Automotive Service Advisor

Stew Hansen Hyundai - Clive, IA

Full time

R0043179

Stew Hansen Hyundai, a Ken Garff Automotive Dealership, is currently looking for a talented Service Advisor that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.** GREAT schedule! **Monday - Friday 7am-5pm with one night per week closing until 6pm; Saturday rotations - every 3rd Saturday 7am-2pm. Sundays off!Looking for:

• Friendly and cooperative demeanor; quick to connect and build relationships with others

• Unselfish and approachable with a preference for exciting, fast-paced work

• Motivated, patient, conscientious, relaxed and cooperative team worker

• Accommodating and analytical, while producing highly precise and accurate work

Why you’ll love working with us:

• Competitive compensation package and 401k with company match

• Wellness Time Off, plus holidays, plus a Personal Purpose Day

• Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance

• Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend

• Year-end bonus program for ALL employees (Garff Giveback)

• Employee discounts on vehicle purchase, parts, service and more!

What you’ll do as a Service Advisor:

• Greet all customers promptly and professionally

• Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and sell additional services when appropriate

• Provide customers with updates, estimates, and inspection results in a timely manner

• Answer customer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry

• Review all completed work and recommendations and collect payments from customer

• Proficient knowledge in Dealer Management System (DMS) and any other essential software programs to look up customer’s service history, schedule appointments, enter repair order information, and manage information

• Provide excellent service and review the customer satisfaction survey to each customer

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!Will you throw your energy and focus behind what we’re doing? Will you live our values and do things differently than you’ve ever done them? Will you listen and build trust and foster relationships? Will you join us as a Service Advisor? We are an Equal Opportunity Employer (( We Hear You ))

You're in for a great ride (excuse the car metaphor)

We're not your standard dealership or group of dealerships and we're pretty darn proud of that. We're out to do things differently. We want to consistently change, grow, and progress.

For that reason, our employees are proud of where they work. Our history is rich in the tradition of doing things differently. It began with Ken Garff himself. It continued through all of those who followed Ken and is alive and thriving today.