Experienced Service Advisor

Ramsey Mazda

NOW HIRING Service Advisors - Accelerate Your Career!

Pay: Annual earning potential of $60,000 to $100,000+ based on performance

Schedule: Monday to Friday 7:30 AM – 5:30 PM, Rotating every 3rd Saturday

At Ramsey Mazda, we're driven by integrity, excellence, and a relentless pursuit of growth. If you're ready to take ownership of your success, push boundaries, and have fun doing it, we want you on our team!

As part of the largest dealership group in America, your career path here is limitless. Our mission is Growth Powered By People - we have the resources to help you achieve your professional goals with Lithia & Driveway!

What You'll Do:

• Serve as the primary point of contact for service customers
• Greet customers, assess vehicle concerns, and document service needs
• Provide clear estimates for repairs and maintenance
• Recommend services based on vehicle condition and manufacturer guidelines
• Coordinate with technicians to ensure timely and accurate repairs
• Deliver exceptional follow-up and communication throughout the service process.

Who We're Looking For:

• Prior experience as an automotive Service Advisor required
• Strong knowledge of vehicle maintenance and repair processes
• Proven ability to deliver outstanding customer service
• Excellent communication, sales, and organizational skills
• Ability to multi-task in a fast-paced environment
• Valid driver's license with acceptable driving record

What We Can Offer You:

• Competitive, performance-based pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The estimated annual earnings for this position ranges from $60,000 to $100,000. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.