Personal Injury Assistant

Job Description

Job Description

Are you looking to take your job in the legal industry to the next level without passing the bar exam? Our busy law office is looking for a legal case assistant to help us oversee aspects of case management. Ideal job seekers will be incredibly organized, detail-oriented, and have experience in a customer service-related position. If you are an effective communicator and a great teammate who is a natural self-starter, we’d like to talk. Please apply today!

Compensation:

$22 - $25 hourly

Responsibilities:

Case Opening & Intake Management

• Open and process new client intakes in CasePeer, ensuring all information and documents are accurate and complete

• Send Welcome Letters, Letters of Representation (LORs), and lien requests promptly

• Ensure LORs are sent same-day whenever possible

• Communicate with insurance companies to confirm claim numbers, adjuster information, and coverage details

Case File Management (CasePeer)

• Maintain accurate and up-to-date case information in CasePeer

• Properly save, label, and organize all documents

• Monitor acknowledgements, declarations pages, and claim updates

Medical Records & Lien Management

• Request and follow up on medical records and billing from providers

• Communicate with medical offices to obtain records and confirm timelines

• Submit and track health insurance lien requests

Daily Case Activity & Communication

• Review and process incoming mail and faxes daily

• Update CasePeer with new providers, bills, and insurance changes

• Maintain detailed notes of all case activity

Case Preparation (Pre-Demand)

• Ensure all records, bills, and documents are complete

• Assist with preparing cases for demand

• Organize exhibits and supporting documentation

Letters & Administrative Tasks

• Draft and send legal correspondence (LORs, POE letters, contact letters, etc.)

• Handle DMV requests and other administrative filings

Time-Sensitive Tasks

• Complete urgent tasks same-day including intakes, LORs, lien requests, and mail review

Team Support & Collaboration

• Assist Case Managers and Attorneys with additional tasks

• Communicate proactively regarding case updates and issues

Qualifications:

• Effective organizational and communication skills, both written and oral, are needed
• Self-starter with the ability to effectively manage multiple matters at once

About Company

At Fiore Legal, we’re more than just a personal injury law firm—we’re a team that genuinely cares about clients and each other. We work hard and maintain high standards to provide the best possible service, but we also value a supportive, balanced work environment. Our team members enjoy a culture of collaboration, where growth is encouraged and a wealth of resources is available to help you succeed. If you’re looking to make an impact, grow professionally, and enjoy your career, Fiore Legal could be the perfect fit for you.