Assistant Director of Operations

Job DescriptionJob DescriptionAgent Operations & Marketing Assistant Benefits: As a Valued Agent Team Member you will enjoy… Paid Time Off (20 days paid and 50 hours unpaid)Hourly Pay + Commission and BonusesSimple IRA Retirement Plan with Company MatchTerm Life InsuranceLicensing reimbursement up to $500 after 90 days - plus CE & renewal fees coveredRegular professional development - twice a month trainings + mentorshipCareer incentives - opportunities to earn extra PTO, swag and morePersonal touches - birthday gifts, anniversary "SF Bucks," and a team that sees and celebrates youComfortable office perks - free snacks, coffee and a personalized workspacePurpose-driven work - help people understand and protect what matters mostWhat We’re Looking For: We are seeking a highly organized pro-active, and detail-oriented Agent Operations & Marketing Assistant to provide comprehensive support to a busy agent. This role goes beyond traditional administrative duties and requires someone who can anticipate needs, manage marketing initiatives, coordinate events, oversee reports, and ensure seamless daily operations. The ideal candidate is resourceful, efficient and always one step ahead. You will work a multi-functional role that includes front-desk receptionist, marketing, and assistant activities. A strong candidate will bring the following qualifications and traits: Must be able to obtain or have an active Property & Casualty, Life & Health Insurance License (required prior to start)Strong organization skills with the ability to multitask and prioritize effectively.Self-starter who thrives in a fast-paced, goal-oriented environmentCoachable and eager to grow personally and professionallyProficiency in Microsoft Excel, and CanvaHigh performer with a team-oriented mindsetKey Responsibilities: Act as the right hand to the agent, anticipating needs and proactively addressing tasks before they arise. Manage personal and team calendars, appointments, and customer meetings to ensure maximum efficiency.Oversee marketing initiatives, including content creation, campaign coordination, and brand consistency across all platforms.Sign up for, organize, and execute all marketing events from start to finish.Handle client and prospect follow-up, ensuring timely communication and nurturing relationships.Generate and analyze daily, weekly, and monthly compliance and activity reports to support business performance tracking.Employee and customer retention and stewardshipAnticipates the needs of each officeAnalyze, create and send interoffice communicationsUphold confidentiality and professionalism in all dealings.Work an in-office position Monday through Friday from 8:00 AM to 4:30 PM. We do not offer work from home opportunities.Why Choose a Career with Allen State Farm Insurance? We believe hard work should be celebrated — when our team hits annual goals, everyone enjoys a fully paid week off during Christmas or New Year’s to relax and recharge with loved ones (in addition to regular time off!). Here's what else makes our agency stand out Woman-owned & family-run - with a relationship-first cultureThis isn't just a job -- it's a place where you can grow, make a difference, and be part of something meaningful.Compensation Structure: