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Wholesale & Ecommerce Customer Service Coordinator

Career Source Group, LLC

Wholesale & Ecommerce Customer Service Coordinator

Our client, a contemporary women's lifestyle brand, is seeking a Wholesale & Ecommerce Customer Service Coordinator to join their team in NYC!

Responsibilities:

  • Manage wholesale orders in JOOR + Shopify
  • Allocate inventory and coordinate shipments with sales + warehouse
  • Handle EDI, UPCs, retailer compliance, and reporting
  • Support wholesale accounts (order updates, returns, RAs, payment + shipping outreach)
  • Respond to ecommerce customer inquiries and process returns
  • Maintain accurate inventory and monitor sell-through
  • Assist with production projections and PO creation

Qualifications:

  • 3+ years experience in wholesale/ecommerce operations within fashion
  • Strong knowledge of JOOR, Shopify, EDI and ERP (AS2000 preferred)
  • Detail-oriented, organized, and solutions-driven
  • Comfortable in a fast-paced, growing brand environment with an entrepreneurial spirit

Please submit your resume for consideration! We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. California applicants, please view our Privacy Notice here.

Career Source Group, LLC
Vacancy posted 2 days ago
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