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Enterprise Retail Account Manager

$113.3k - $226.7k

Abbott Laboratories

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

DO WORK THAT MATTERS  

At Abbott, diverse ideas, perspectives, and   expertise   allow us to create life-changing solutions that help people live healthier lives. With businesses in 150 countries and businesses spanning nutrition, diagnostics, medical devices, and branded generic pharmaceuticals, Abbott offers you enormous opportunities to explore your interests and help you achieve your career and personal goals.  

The Enterprise Account Manager, National Accounts, will lead commercial execution for Abbott’s Infectious Disease   portfo lio across key U.S. retail partners, with primary responsibility for Amazon, Walgreens, and emerging channels. This role owns day-to-day account management while driving joint business planning,   optimizing   in-store and digital presence, and ensuring strong availability and visibility for core products including BinaxNOW and ID NOW. The role partners closely with customers on assortment, promotions, and execution, while delivering data-driven insights to strengthen partnerships and accelerate growth. As the business expands, this position will play a key role in scaling new accounts and supporting broader commercial initiatives.  

 

RESPONSIBILITIES  

Customer Ownership & Growth Strategy  

  • Own end-to-end commercial responsibility for Amazon and Walgreens, including revenue, profitability, and share growth  

  • Develop and lead Joint Business Plans (JBPs) aligned to aggressive growth targets  

  • Build senior-level relationships across buying, merchandising, pharmacy, and eCommerce organizations  

  • Identify   and unlock white-space oppo rtunities   across new channels and formats  

 

Amazon and Omnichannel Excellence  

  • Own Amazon business across key levers:  

  • Retail media (Amazon Ads, DSP, etc.)  w ith su pport fro m   Omn i Marketi ng   Manager  

  • Content optimization & conversion (PDP, SEO, ratings & reviews) 

  • Supply chain performance & in-stock levels  

  • Drive true omnichannel integration across digital, in-store, and pharmacy touchpoints  

  • Elevate Abbott’s share of search, share of shelf, and share of voice  

 

Commercial Performance and P&L Ownership  

  • Deliver against revenue, margin, and market share targets  

  • Manage trade investment, pricing strategy, and promotional ROI  

  • Lead forecasting and demand planning in partnership with Supply Chain and Finance  

  • Monitor performance drivers (POS, inventory, scorecards) and take decisive action  

 

New Channel Expansion  

  • Lead entry and scaling strategies across   Dollar ,   Regional   Grocer y,   Drug   Wholes a lers, and emer ging   re tail partners  

  • Build go-to-market strategies tailored to each channel’s economics and shopper dynamics  

 

Cross-Functional Leadership  

  • Partner across Marketing, eCommerce, Supply Chain, Finance, and Medical/Regulatory  

  • Ensure all commercial execution aligns with healthcare compliance, claims, and regulatory requirements  

  • Influence portfolio strategy, launches, and long-range planning  

 

REQUIRED QUALIFICATIONS  

  • Bachelors   Degree (± 16 years) Bachelor of Arts or Bachelor   of Science  

  • Masters   Degree (± 18 years) MBA preferred  

  • Minimum 3 years Three or more   year's experience   in a sales and/or marketing role that   involved   working closely   with customers/clients to deliver results.  

  • Experience in health care (Rx, OTC, managed care), consumer packaged goods and/or   retail preferred.  

  • Outstanding consultative selling   skill's   proven ability to identify/define business   questions and   complex business issues, conduct analysis, formulate actionable   ideas   and recommend /sell a point of view to customers.  

  • High energy, self-starter that is assertive,   possesses   a high degree of self-confidence and   intellectual curiosity,   exhibits   a bias for   action   and   demonstrates   good executive presence.  

  • Exceptional oral and written communication skills, with the ability to interact effectively   with   all   levels in a   customer's   organization.  

  • Innovative and creative demonstrated ability to   leverage   consumer insights to   identify   and   evaluate creative ideas, focusing on those that will create value for customers and ADC  

  • Proven ability to manage multiple tasks concurrently under aggressive timelines in   a   dynamic   environment while   maintaining   strong attention to detail and quick recall.  

  • Strong analytical skills (i.e., ROI calculation,   forecasting   and planning), and mastery of   using Microsoft PowerPoint and Excel for analysis and presentations.  

 

PREFERRED QUALIFICATIONS  

  • 7 years   of   national account or retail management experience in FMCG / CPG (required), with   a track record   of increasing responsibilit y .  

  • Proven success in developing compelling value propositions and driving product adoption.  

  • Strong financial and analytical skills, including experience in forecasting, pricing, and business planning.  

  • Excellent communication, presentation, and stakeholder management skills.  

  • Proficiency in Microsoft Office and retail a nalytics   platforms.  

  • Experience in diagnostics, pharmacy, or healthcare-related categories  

  • Existing relationships with Amazon, Walgreens, or other key retail customers  

  • Background in omnichannel marketing and retail media strategy  

 

Working at Abbott  

At Abbott, you can do work that matters, grow and learn, care for yourself and your family, and live a full life.   You’ll   also have access to:  

  • Career development with a global leader in diagnostics and healthcare.  

  • Free medical coverage through our Health Investment Plan (HIP) PPO.  

  • A top-tier retirement savings plan with generous employer contributions.  

  • Tuition rei mbursement, student debt assistance, and   FreeU   education benefits.  

  • Recognition as a top employer for diversity, working parents, and innovation.  

 

About Abbott  

At Abbott, we are committed to helping people live their best   possible life   through the power of health. For more than 125 years, we have brought new products and technologies to the world -- in nutrition, diagnostics, medical   devices   and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 109,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.  

The base pay for this position is $113,300.00 – $226,700.00. In specific locations, the pay range may vary from the range posted.]]><

Vacancy posted 16 hours ago
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