Enterprise Retail Account Manager
$113.3k - $226.7kAbbott Laboratories
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
DO WORK THAT MATTERS
At Abbott, diverse ideas, perspectives, and expertise allow us to create life-changing solutions that help people live healthier lives. With businesses in 150 countries and businesses spanning nutrition, diagnostics, medical devices, and branded generic pharmaceuticals, Abbott offers you enormous opportunities to explore your interests and help you achieve your career and personal goals.
The Enterprise Account Manager, National Accounts, will lead commercial execution for Abbott’s Infectious Disease portfo lio across key U.S. retail partners, with primary responsibility for Amazon, Walgreens, and emerging channels. This role owns day-to-day account management while driving joint business planning, optimizing in-store and digital presence, and ensuring strong availability and visibility for core products including BinaxNOW and ID NOW. The role partners closely with customers on assortment, promotions, and execution, while delivering data-driven insights to strengthen partnerships and accelerate growth. As the business expands, this position will play a key role in scaling new accounts and supporting broader commercial initiatives.
RESPONSIBILITIES
Customer Ownership & Growth Strategy
Own end-to-end commercial responsibility for Amazon and Walgreens, including revenue, profitability, and share growth
Develop and lead Joint Business Plans (JBPs) aligned to aggressive growth targets
Build senior-level relationships across buying, merchandising, pharmacy, and eCommerce organizations
Identify and unlock white-space oppo rtunities across new channels and formats
Amazon and Omnichannel Excellence
Own Amazon business across key levers:
Retail media (Amazon Ads, DSP, etc.) w ith su pport fro m Omn i Marketi ng Manager
Content optimization & conversion (PDP, SEO, ratings & reviews)
Supply chain performance & in-stock levels
Drive true omnichannel integration across digital, in-store, and pharmacy touchpoints
Elevate Abbott’s share of search, share of shelf, and share of voice
Commercial Performance and P&L Ownership
Deliver against revenue, margin, and market share targets
Manage trade investment, pricing strategy, and promotional ROI
Lead forecasting and demand planning in partnership with Supply Chain and Finance
Monitor performance drivers (POS, inventory, scorecards) and take decisive action
New Channel Expansion
Lead entry and scaling strategies across Dollar , Regional Grocer y, Drug Wholes a lers, and emer ging re tail partners
Build go-to-market strategies tailored to each channel’s economics and shopper dynamics
Cross-Functional Leadership
Partner across Marketing, eCommerce, Supply Chain, Finance, and Medical/Regulatory
Ensure all commercial execution aligns with healthcare compliance, claims, and regulatory requirements
Influence portfolio strategy, launches, and long-range planning
REQUIRED QUALIFICATIONS
Bachelors Degree (± 16 years) Bachelor of Arts or Bachelor of Science
Masters Degree (± 18 years) MBA preferred
Minimum 3 years Three or more year's experience in a sales and/or marketing role that involved working closely with customers/clients to deliver results.
Experience in health care (Rx, OTC, managed care), consumer packaged goods and/or retail preferred.
Outstanding consultative selling skill's proven ability to identify/define business questions and complex business issues, conduct analysis, formulate actionable ideas and recommend /sell a point of view to customers.
High energy, self-starter that is assertive, possesses a high degree of self-confidence and intellectual curiosity, exhibits a bias for action and demonstrates good executive presence.
Exceptional oral and written communication skills, with the ability to interact effectively with all levels in a customer's organization.
Innovative and creative demonstrated ability to leverage consumer insights to identify and evaluate creative ideas, focusing on those that will create value for customers and ADC
Proven ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment while maintaining strong attention to detail and quick recall.
Strong analytical skills (i.e., ROI calculation, forecasting and planning), and mastery of using Microsoft PowerPoint and Excel for analysis and presentations.
PREFERRED QUALIFICATIONS
7 years of national account or retail management experience in FMCG / CPG (required), with a track record of increasing responsibilit y .
Proven success in developing compelling value propositions and driving product adoption.
Strong financial and analytical skills, including experience in forecasting, pricing, and business planning.
Excellent communication, presentation, and stakeholder management skills.
Proficiency in Microsoft Office and retail a nalytics platforms.
Experience in diagnostics, pharmacy, or healthcare-related categories
Existing relationships with Amazon, Walgreens, or other key retail customers
Background in omnichannel marketing and retail media strategy
Working at Abbott
At Abbott, you can do work that matters, grow and learn, care for yourself and your family, and live a full life. You’ll also have access to:
Career development with a global leader in diagnostics and healthcare.
Free medical coverage through our Health Investment Plan (HIP) PPO.
A top-tier retirement savings plan with generous employer contributions.
Tuition rei mbursement, student debt assistance, and FreeU education benefits.
Recognition as a top employer for diversity, working parents, and innovation.
About Abbott
At Abbott, we are committed to helping people live their best possible life through the power of health. For more than 125 years, we have brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 109,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.
The base pay for this position is $113,300.00 – $226,700.00. In specific locations, the pay range may vary from the range posted.]]><
$113.3k - $226.7k
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