Internal Controls Manager

Vice President, Controls Governance & Insights in Commercial & Investment Bank (CIB) Central Control ManagementJoin a high-impact team that helps senior leaders make clear, timely decisions by turning complex control and risk information into polished, accurate governance materials. You'll work across a broad set of partners and play a visible role in shaping narratives that support a strong controls environment.You'll support governance forum execution and executive reporting by coordinating inputs, strengthening storylines, and applying disciplined data quality assurance. You'll partner across Control Management, Operations, Technology, Risk, Compliance, Audit, and Legal to translate qualitative and quantitative updates into clear "what / so-what / now-what" narratives. You'll operate with strong judgment and attention to detail in a sensitive risk and control environment.Job ResponsibilitiesCoordinate governance forum materials by collecting inputs, improving storyline clarity, and ensuring submissions are complete, accurate, and visually polishedManage end-to-end meeting production by tracking actions, deadlines, approvals, and version control through final readinessSynthesize complex updates into decision-ready narratives (what changed, why it matters, decisions required, key risks/controls, and actions)Perform data quality checks, including trend reviews, reconciliations, completeness checks, and reasonableness testing on metrics and trackersEscalate data inconsistencies, gaps, or unclear messaging quickly to the appropriate material owner for resolutionMaintain issue, finding, and remediation logs; follow up on status, evidence, and closure progressImprove recurring templates, trackers, meeting minutes, and operating routines to reduce rework and increase consistencyUse approved generative AI tools to accelerate drafting and summarization, with rigorous human validation before use in leadership materialsRequired Qualifications, Capabilities, and SkillsBachelor's degree in Business, Finance, Economics, Risk Management, Data Analytics, or related fieldDemonstrated experience in business management, controls/risk support, governance reporting, audit/compliance, PMO/COO, or analytics (financial services or similarly fast-paced environment)Advanced executive communication skills, including concise writing and strong presentation storytellingStrong spreadsheet skills for metrics QA (trend checks, reconciliations, completeness checks) and maintaining issue/status trackersProven ability to manage deadlines, details, and multiple stakeholders in a high-tempo environmentHigh integrity and sound judgment when handling sensitive risk and control informationStrong collaboration skills across cross-functional partners and senior stakeholdersPreferred Qualifications, Capabilities, and SkillsExperience supporting senior governance forums and executive-level reporting cadencesFamiliarity with operational risk, controls frameworks, issue management, and remediation tracking practicesExperience creating "what / so-what / now-what" narratives from mixed qualitative and quantitative inputsComfort improving templates and operating rhythms to simplify processes and raise qualityExperience using data visualization and dashboarding concepts to clarify trends and actions**To be eligible for this role, you MUST BE AUTHORIZED to work in the United States. We DO NOT offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.