Assistant Director, Distribution Center Operations

Job Category: Supply Chain Requisition Number: ASSIS009201 Full-Time Location North Carolina Whse 473 Punch Loop Road Conover, NC 28613, USA Responsibilities Operational Leadership: Oversee daily distribution center operations, ensuring efficiency, accuracy, and compliance with company policies and industry regulations. Team Management: Lead, mentor, and develop supervisors, team leads, and frontline associates to optimize performance and engagement. Safety & Compliance: Maintain a safe working environment by enforcing OSHA standards, company safety policies, and best practices. Productivity & Performance: Monitor and analyze KPIs such as order accuracy, on-time shipping, labor utilization, and cost control to drive continuous improvement. Process Improvement: Identify inefficiencies in workflows and implement solutions to enhance productivity and reduce costs. Customer Focus: Ensure timely and accurate order fulfillment, working closely with internal teams and external partners to meet service expectations. Inventory & Supply Chain Coordination: Collaborate with inventory control teams to maintain optimal stock levels and reduce shrinkage. Employee Engagement: Foster a positive work culture through effective communication, recognition programs, and professional development opportunities. Technology & Systems Management: Utilize warehouse management systems (WMS) and data analytics tools to streamline operations and improve decision-making. Budget & Cost Control: Assist in managing the distribution center’s budget, controlling expenses, and optimizing resource allocation. Qualifications & Experience Education: Bachelor’s degree in business, Supply Chain Management, Logistics, or a related field (preferred but not required). 5+ years of leadership experience in warehouse, distribution, or logistics operations, with at least 2 years in a senior supervisory or management role. Strong leadership and people management skills. Ability to analyze data and drive performance improvements. Excellent communication and problem-solving abilities. Proficiency in WMS, ERP, and Microsoft Office Suite. Knowledge of OSHA regulations and safety best practices. Experience with lean methodologies or Six Sigma is a plus. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Arhaus Recruiting