Assistant Director of Financial Aid

Assistant Director of Financial Aid Status: Full Time Position Summary The Assistant Director of Financial Aid will support financial aid operations in all aspects of the application, awarding, delivery, and reconciliation of federal, state, private and institutional financial aid. This position will process federal, state, and private financial aid applications in accordance with the policies, procedures, and standards established by the Director of Financial Aid. This position will manage the NCAA athletic aid awarding with support from other Financial Aid staff, guide the undergraduate financial aid counseling staff, be the primary content manager of the financial aid webpage, and manage all communication outreach to current and prospective students. Essential Duties and Responsibilities Advise, counsel, and educate students, prospective students, and their family members in respects to their financial aid eligibility. Understanding of Admissions and Bursar Office processes to effectively communicate to prospective and admitted students. Oversee the planning and event setup involving Financial Aid to include, but not limited to, Orientation, Visitation, and Accepted Student Days. Review and update C-flags such as but not limited to: Veteran Status, NSLDS SSN without a match, and federal aid overpayment. Coordinate with the Director of Financial Aid to ensure staffing and resources are available for events and distribution to visitors. Ensure compliance with federal, state, and institutional rules, regulations, and requirements. Coordinate with Athletics for upload/sharing of relevant Financial Aid data into their systems such as ARMS CRM and Compliance Assistant. Work with Director of FA to ensure compliance with NCAA Bylaw 15. Manage budgets to ensure athletic teams are not exceeding the team scholarship budget. Manage the athletics financial aid webpage to keep it up to date. Primary point of contact for NCAA audits. Hold events on campus to work with student athletes to assist them with completion of the Free Application for Federal Student Aid (FAFSA). Lead coordination efforts to proactively engage with current and prospective students in person or via email, text, and social media. Maintain a professional appearance and demeanor at all times. Other job related duties, responsibilities and activities may change or be assigned at any time with or without notice. Uphold and abide by Campbell University policies and procedures, including, but not limited to; Title IX and Information Security, including but not limited to FERPA and other state and federal guidelines. Education/Experience Bachelor’s Degree required, or an equivalent combination of education, training, and experience. Two years in higher education desired. At least one year of direct experience in Financial Aid. Current working knowledge of Ellucian Colleague preferred. Knowledge of NCAA rules and regulations preferred. Knowledge, Skills, and Abilities Excellent interpersonal skills and the ability to communicate effectively to all groups through both oral and written channels. Ability to maintain strict confidentiality. Accuracy and attention to detail is essential. Knowledge of Microsoft Word, Outlook, Excel, PowerPoint and standard methods of digital communication, such as web/text/chat platforms. Ability to learn and utilize new and emerging technology. Demonstrate tact, a positive attitude, courtesy and discretion in dealing with faculty, staff, students, parents, university officials and the public. Work independently as well as function effectively in a team and within a diverse group of people. Exercise good judgment in complex and new situations. Manage multiple, concurrent projects, and meet strict deadlines. Adaptability, flexibility and a willingness to work in a changing environment. Availability to work occasional evening and weekend hours. This position demands accuracy, honesty, integrity and the ability to work within the Christian mission of Campbell University. Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity or expression, age, ethnicity or national origin, religion, disability, genetic information, protected veteran and military status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising. Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation. Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting Human Resources at the Buies Creek campus, during normal business hours. #J-18808-Ljbffr